Retail Store Supervisor

Where Craft Meets Connection-Lead the Experience. Start Your Career Today

At Pendleton, we take pride in our legacy of over 150 years of American craftsmanship. Known for creating beautiful, functional products built to last, we bring our heritage into every customer interaction. Our store team members connect people to products that enrich their lives, create memories, and carry our story forward.

We are currently seeking a professional and dynamic part-time Retail Sales Supervisor for our Portland, OR location.

A few great details on this location:

This position is based in the heart of downtown Portland, just across from Director Park and steps from the iconic Pioneer Place shopping center. The store is easy to access via public transit, with multiple MAX and bus lines nearby, making your commute convenient.

We also offer great store hours that support work-life balance:

• Monday-Thursday: 10:00 AM - 6:00 PM

• Friday-Saturday: 10:00 AM - 7:00 PM

• Sunday: 11:00 AM - 5:00 PM

You'll be working in a vibrant, high-traffic area surrounded by the best of Portland's downtown shopping and dining.

Why You'll Love Working Here

• Flexible work hours
• Generous employee discount (65% off products!)
• Competitive compensation with paid time off
• Medical, Dental, and Vision benefits for eligible employees
• 401(k) plan with company match
• A collaborative team environment where your ideas are valued
• Growth and development opportunities

What You'll Do

• Lead by example to support sales goals and provide exceptional customer service
• Supervise store operations, including opening and closing shifts
• Coach, motivate, and provide feedback to team members in real-time
• Maintain visual merchandising standards and a clean, inviting store environment
• Create and execute daily plans, clearly communicating tasks and goals to the team
• Handle shift-based inventory tasks such as receiving, transfers, order fulfillment, and shipping
• Monitor and respond to store communications and internal updates
• Accurately complete sales transactions using our POS system
• Ensure compliance with all company policies, procedures, and loss prevention standards
• Identify and escalate issues when needed, while recommending proactive solutions

What We're Looking For

• 3+ years of retail sales or customer service experience
• Minimum of 2 years in a store leadership or supervisory role
• Strong communication skills-verbal, written, and active listening
• Self-motivated and organized, with the ability to work independently
• Proficient in POS systems, inventory software, and Microsoft Office
• A flexible schedule, including availability on nights, weekends, and holidays
• Comfortable with the physical demands of the role (standing/walking, lifting up to 40 lbs., ladder use)

About Pendleton

We're a heritage brand with a modern mission-crafting products with integrity, quality, and timeless style. As a Pendleton team member, you'll help continue a story that spans generations.

We're proud to be an equal opportunity employer, welcoming applicants from all backgrounds and walks of life.