Benefits Leave of Absence Consultant
Please see Special Instructions for more details.
- The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
- The Search Committee will not contact references without first verifying permission with the finalist.
- Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
- UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
Position Information
General Information
Position Number |
000515 |
Vacancy Open to |
All Candidates |
Working Title |
Benefits Leave of Absence Consultant |
Position Designation |
EHRA Non-Faculty |
Employment Type |
Permanent - Full-time |
Months per Year |
12 |
Work Schedule |
8:00 am - 5:00 pm; Monday - Friday with occasional evening and weekend hours required, as necessary. |
Hours per week |
40 |
FLSA Status |
Exempt |
Division |
Business Affairs |
Department |
Human Resources (Adm) |
Work Location |
King Building |
Salary Range |
$47,379 - $62,000 |
Primary Purpose of Department |
The Human Resources Department maintains responsibility for the development and execution of all policies, programs, and strategies designed to recruit, assist, motivate, develop, promote, compensate, reward, and retain the best-qualified employees while supporting continued University growth. In addition, Human Resources identifies and provides students with meaningful and developmental on-campus employment opportunities. |
Primary Purpose of Position |
Consult with employees, management, departments, governing bodies, vendors, and others regarding employee benefits and services provided, with a focus on the administration of leave of absence and team functions.
This role includes benefits administration for several types of leave of absence, including: Family Medical Leave Act (
FMLA); Paid Parental Leave; Family Illness; Disability (short-term, extended, and long-term); and Voluntary Shared Leave Program; Bereavement, Military, Educational/Professional/Scholarly leave; and Leave without pay.
This position works with more than 4,000 faculty and staff, as well as temporary employees who meet eligibility for benefits. |
Summary of Position Responsibilities |
Process leave cases:
- Serves as a subject matter expert
- Consults employees regarding eligibility, impacts to benefits, and processes
- Reviews applications and determines eligibility for benefits
- Scans/files documents received and completes system entries
- Completes and sends required forms and communications
- Reviews medical certifications and provides instructions if incomplete/insufficient
- Apply statutory requirements when approving or denying cases
- Reviews Fitness for Duty (FFD) certifications and processes returns
- Refers cases to the (ADA) Coordinator, as needed
- Updates the system to close cases
- Collaborates with others to gather information, follow up, and resolve issues
Generate reporting:
- Reviews data from designated systems to monitor current cases
- Determine and take actions needed within established deadlines to ensure compliance with federal, state, and university rules and regulations
- Audits cases and works with employees and departments to adjust timekeeping/leave entries
- Creates monthly and ad hoc reports to provide compliance updates to the LOA team and leadership
Benefits continuation and billing:
- Counsels employees on benefits continuation and conversion/portability options, waivers, and accelerated benefits specific to the type of leave of absence
- Generates benefits billing, according to employees' decisions about continuation, and processes transactions
- Reconciles premiums and takes appropriate actions
Policies/Procedures, and Process Documentation:
- Researches and interprets policies for leave of absence (LOA) cases
- Consults with LOA team, leadership, legal affairs, and other departments as needed
- Identifies and implements process improvements
- Creates and updates process documentation
Provides other support:
- Provide general benefits team and project support
- Provides other consultations/benefits administration, as assigned
- Conducts benefit presentations
- Provides support for benefits open enrollment and events
- Other related duties as assigned and desired
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Minimum Education/Experience |
- Related Bachelor's degree and
- One year of progressively responsible professional human resources experience; or
- Equivalent combination of training and experience (degrees must be from appropriately accredited institutions)
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Preferred Education, Knowledge, Skills and Experience |
- Benefits administration experience
- Advanced Excel and Google experience
- State benefits experience
- Ability to communicate effectively in writing and verbally
- Ability to gather data, compile information, and prepare reports
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Necessary Certifications/Licenses |
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Preferred Certifications/Licenses |
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Special Notes to Applicants |
- The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
- The Search Committee will not contact references without first verifying permission with the finalist.
- Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
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Posting Open Date |
09/03/2025 |
Posting Close Date |
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Open Until Filled |
Yes |
Proposed Hire Date |
10/01/2025 |
If time-limited please indicate appointment end date |
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Contact Information |
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Posting Specific Questions
Required fields are indicated with an asterisk (*).
- *
How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
Where did you learn about this posting? (Open Ended Question)
- *
Do you have a Bachelor's degree in a related field and one year of progressively responsible professional human resources experience, or an equivalent combination of training and experience (degrees must be from appropriately accredited institutions)?
- Yes, a bachelor's degree and one year of progressively responsible professional human resources experience
- Yes, an associate's degree and three years of progressively responsible professional human resources experience
- Yes, a high school diploma or GED and five years of progressively responsible professional human resources experience
- No
- *
Please describe your work experience with FMLA (applications, eligibility, DOL forms, return to work). (Open Ended Question)
- *
What is your proficiency level with Excel? Explain your experience with VLOOKUP, pivot tables, and formulas. (Open Ended Question)
- *
Do you have professional experience with other types of leaves of absence (i.e. Disability, Military, Educational, Bereavement? If so, please indicate which type(s) and your experience. (Open Ended Question)
- *
Do you have experience using Google Suite? In what capacity? (Open Ended Question)
Applicant Documents
Required Documents
- Resume / Curriculum Vitae
- Cover Letter / Letter of Interest
- Contact Information for References
Optional Documents
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