New

Voice Network Engineer

TEKsystems
$60.00 - $65.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Missouri, Maryland Heights
Sep 04, 2025
TEKsystems is hiring a Voice Network Engineer, which will be a hybrid role located in Maryland Heights. As a member of the Voice Services department, the Voice Network Engineer will support and enhance a large-scale enterprise voice network. This role involves the design, implementation, administration, and support of advanced voice technologies including SIP core infrastructure, Session Border Controllers, CTI applications, call recording, and workforce management systems. The engineer will collaborate with internal teams and third-party vendors to ensure high availability and performance of voice services across the firm. Key Responsibilities: * Troubleshoot and resolve complex voice service issues across various platforms (Avaya, Cisco, Zoom, etc.) * Develop automated, platform-agnostic health checks and monitoring tools * Improve service delivery and support efficiency year-over-year * Implement solutions following industry and firm standards for change management * Maintain and document system architecture, call flows, and configurations Qualifications: * Bachelor's degree in IT or related field preferred * Experience with Linux systems and scripting * Strong understanding of telecom and network architecture, SIP protocols, and IP routing * Familiarity with SNMP, SYSLOG, IVR platforms, and call recording solutions * Preferred experience with Avaya Aura, Cisco UC, Verint systems, and large-scale VoIP networks Pay and Benefits The pay range for this position is $60.00 - $65.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Maryland Heights,MO. Application Deadline This position is anticipated to close on Sep 10, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.