Senior IT Specialty Analyst - Remote

City/State

Work Shift

Overview:

We are seeking a Senior IT Specialty Analyst to join our Revenue Cycle IT team, specializing in Accounts Receivable (AR) workflows within Epic Hospital Billing (HB). This role will drive efficiency and automation across insurance follow-up, denials, credits, and payment posting.

Key Responsibilities

• Support and optimize AR workflows in Epic HB: insurance follow-up, denial resolution, credit handling, self-pay refunds, and adjustments.
• Leverage Waystar claim status integration to improve automation and reduce manual effort.
• Configure, test, and support Epic system actions to drive AR and SBO operations.
• Partner with operational leaders to resolve AR issues and identify process improvements.
• Support RMO, payment posting, and reconciliation activities.
• Contribute to SBO initiatives, including combined HB/PB statement workflows.

• 5+ years of relevant experience with a degree (Required)
• 7+ years of relevant experience without a degree (Required)

• Epic Hospital Billing (HB) certification (Preferred)
• Epic Hospital Billing (HB) Claims & Remittance (Preferred)

• Required to have hands-on experience with AR workflows (denials, credits, insurance follow-up, adjustments)
• Preferred to have experience with Waystar claim status and AR automation
• Preferred to have knowledge of SBO system actions (payment plans, statement holds, self-pay workflows)
• Preferred to have familiarity with RMO, payment posting, and reconciliation
• Preferred to have experience with prior involvement in large-scale revenue cycle projects or SBO conversions

Keywords: Hospital Billing, Professional Billing, Single Billing, claims, remittance, accounts receivable, AR automation, RMO, Epic certification, Epic Hospital Billing, reconciliation, billing statement workflows

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for full-time employment is: $91,416- $152,380.80. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

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Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.