Lead Clin Care Mgr

POSITION SUMMARY: This position will work with the interdisciplinary care team to support residents in activities of daily living and will insure that all treatment orders or any other prescribed directives are scheduled and attended by residents.

DUTIES AND RESPONSIBILITIES:

• Supports resident's growth in independence through community integration and relationship building based on the individual resident's care plan, acting as primary care manager for up to four (4) residents
• Engages residents in a therapeutic and meaningful manner that is not overtly clinical, by face-to face conversations and shared activities, respecting the concept of home as safe haven, and always treating residents with the utmost dignity and respect
• Seeks to find and understand the drivers and motivators of the resident's behavior, along with the interdisciplinary care team, in order to foster community integration, relationship building, and increased independence
• Engages with residents to creatively motivate them with tasks including but not limited to vocational training, continuing education, volunteering, art and fitness activities
• Nurtures residents and provides counseling through the process of recovery using evidence based practices; engages with residents through conversation and shared activities
• Completes all appropriate documentation set forth by management and applicable accreditation and licensing entities including progress and shift notes, monthly summaries, and medication administration recording and resident behavioral/psychiatric assessments
  • Documents and administers (if indicated) medications to residents as directed by the ordering provider following successful completion of Department of Human Services (DHS) - approved medication administration training and certification
• Provides supportive therapeutic counseling to residents with personal, behavioral or social problems with adherence to individual care plans
• Interfaces with families of residents and other involved parties in a friendly, engaging and supportive manner thereby promoting collaboration and clearly recognizing the family as an integral part of the individual's care team
• Ensures that Milieu Counselors assist residents with planning, scheduling, and the facilitation of resident house meetings
• Maintains communication with an individual's medical providers, psychiatrist, and pharmacist; transfers verbal and written orders into the medical administration record; requests assistance with coordinating care as necessary
• Maintains communication with appropriate ancillary service providers such as clinical therapy, speech therapy, physical therapy, and occupational therapy based on care plan and physician's orders; requests assistance with coordinating care as necessary
• Navigates the external provider community and community-at-large effectively for therapeutic, vocational, and recreational supports for the individual supported, thereby promoting community integration and relationship building
• Ensures that Milieu Counsselors assist and train residents in all aspects of self-care in order to ensure the maximal level of independence for that individual, including but not limited to all aspects of personal hygiene, shopping, cooking, meal serving, budgeting, laundry and housekeeping
• Ensures a safe and clean living environment for residents through adherence to activities of daily living outlined in individual's care plan
• Intervenes in crisis situations using methodology trained in safe crisis management and in adherence with individual care plan
• Encourages residents in the constructive use of leisure time by engaging the resident in activities based on the resident's care plan
• Ensures Milieu Counselors assist residents with transportation planning to and from day programs, appointments, recreational and work activities
• Attends appropriate in-service and scheduled staff meetings as directed by supervisor
• Participates as a member of the interdisciplinary care team by providing verbal and written daily reports of assigned residents; observes and makes written entries in the shift reports, log books and progress notes as directed
• Ensures that regular fire drills and building inspections are completed based on 55 Pa. Code Ch. 2600 personal care home standards and provides the appropriate documentation for same
• Reports all problems or concerns to supervisor or director
• Remains on duty until relieved adhering to standards, procedures and schedules established by management
• Performs cardiopulmonary resuscitation (CPR), safe crisis intervention and medication administration using agency-trained protocols; maintains current certification/recertification of CPR, first aid, and medication administration certification
• Provides feedback to supervisor regarding any issues affecting site operations and individual care and programming
• Consults with and advises supervisory personnel of situations requiring follow-up or specific attention, including any situation that could jeopardize or compromise the safety of any resident or staff
• Addresses matters requiring immediate attention; acts with a sense of urgency
• Perform other duties as assigned

IMMEDIATE SUPERVISOR: Director of Operations -- Clark's Manor

DIRECT REPORTS: None

CONTACTS: Elwyn personnel, Elwyn clientele, funding and regulatory agency personnel, families, outside health care providers, community and volunteer organizations, social security personnel, Department of Human Services (DHS) personnel and other outside behavioral health/mental health providers

EDUCATION/EXPERIENCE/SKILLS REQUIREMENTS:

• Bachelor's degree in human service field, including either social work, sociology, psychology, gerontology, counseling, education or a related field; Master's degree in social work, psychology, rehabilitation, activity therapies, counseling, education or related field or License in Social Work or Professional Counseling preferred
• Five (5) years of behavioral health direct care experience, with Bachelor's degree; three (3) years of behavioral health direct care experience for Master's degree candidate
• Demonstrated ability to interpret mental status exams using DSM-5 criteria
• Demonstrated ability to transfer verbal and written provider orders into individual records
• Demonstrated ability to be proactive in anticipating work needs without supervisory directive, including the ability to perform duties independently with little or no need for direct supervision
• Ability to adapt, multitask and prioritize in a fast-paced environment
• Good organizational skills
• Natural curiosity and humanistic approach to care
• Demonstrated ability to be creative in motivating individuals towards achieving their goals
• Demonstrated ability to independently problem-solve
• Demonstrated ability to work effectively as part of a team
• Must be able to perform CPR, safe crisis intervention and medical administration using agency-trained protocols
• Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills
• Demonstrated basic experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint
• Knowledge of Electronic Health Record (EHR) / Electronic Medical Record (EMR) preferred
• Must have current, valid driver's license in state of residence, three (3) years driving experience in the United States, and acceptable driving record