SWDS Driver Supervisor

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

• Direct management of local Sherwin-Williams Delivery Service drivers: managing daily operations (driver start-up meetings, driver ride alongs, driver productivity, and providing feedback/coaching.

• Monitor and evaluate the safety performance of each Driver daily.

• Understand and effectively supervise and influence Sherwin-Williams Delivery Service drivers with regard to delivery driver policy and procedures, including safety and compliance issues.

• Work with Safety teams and Sherwin-Williams Delivery Service leadership to facilitate and/or provide content for regular training of drivers regarding operations, safety, and compliance priorities.

• Partner with Area-level, District-level, Fleet, Safety and Sherwin-Williams Delivery Service Operations resources to resolve ad-hoc driver and/or Fleet related issues impacting compliance, safety, vehicle maintenance and/or efficiency.

• Conduct all aspects of the hiring process: recruiting, interviewing, and hiring. Supervise new driver onboarding to ensure all new drivers are welcomed, appropriately trained, and possess the adequate skills and service levels to be successful.

• Proactively seek delivery experience feedback from drivers, Sherwin-Williams store employees and external customers.

• Frequent inter-District travel to Sherwin-Williams store locations, delivery vehicle parking terminals, District office(s) and customer job site locations.

• Analyze telematics, Fleet and delivery reporting regarding safe driving, vehicle maintenance and operational efficiencies: recommend action items and process improvements.

• Serve as a subject matter expert on delivery driver policy and procedures.

• Achieve and maintain goals set by the company and the district manager.

• Create driver work schedules on a bi-weekly basis.

• Other duties and/or ad-hoc projects and initiatives as assigned.

Minimum Qualifications:

• Must have at least a High School diploma or GED.
• Must have a valid, unrestricted Driver's License.

• 2 years of experience working in the Sherwin-Williams Delivery Service and/or management, transportation/logistics, customer support.

• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Extensive Microsoft Office Suite capabilities.
• Extensive data analysis, interpretation and presentation systems.

• Use of other office systems such as e-mail, calendar, and other ancillary functions.

Preferred Qualifications:

• Have a Bachelor's Degree in a business-related field.

• Commercial Driver's License.

• Direct experience in transportation/logistics and/or final mile delivery services.

• Lean Operations and Transactional Lean training.

• Knowledge and experience using Transportation Management Software such as: Descartes Route Planner and MobileLink, GeoTab, Glympse.