Account Executive

Are you looking to be a member of an industry-leading team? Do you want to deliver innovative and effective solutions to clients? If so, we invite you to join our Account Executive team in Grand Rapids or Southfield, Michigan.

We are looking for a client-focused Account Executive who will be responsible for the day-to-day management of Aon's relationships with assigned clients. You will lead and coordinate client service teams to understand client needs, deliver solutions, and help retain and grow a profitable book of business. Through service, pricing, consultation, and reporting, you will demonstrate the value Aon delivers to clients.

This position may be hired at the Account Executive I or Account Executive II level, depending on the candidate's experience, skills, and qualifications.

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.

• Serve as a primary day-to-day contact for assigned clients and coordinate the delivery of services across the Aon client service team.
• Build, strengthen, and maintain relationships with client contacts and key decision-makers.
• Understand client needs and coordinate the appropriate Aon resources and capabilities to help achieve client objectives.
• Lead and coordinate renewal activities, partnering with brokers and other colleagues to develop and deliver client-specific strategies.
• Develop and evaluate program and coverage options across lines of business and provide recommendations based on client needs.
• Lead stewardship planning and discussions, communicating the value and results delivered by the Aon team.
• Retain existing business while identifying opportunities to expand services and coverage with current clients.
• Support new business opportunities and collaborate with producers and colleagues as appropriate.
• Prepare and negotiate fee- and commission-based pricing for services, with consideration for client needs and account profitability.
• Provide clients with information and guidance related to risk management, risk transfer, market conditions, and relevant industry trends.
• Coordinate resources across Aon teams, business areas, and geographies to address client needs and opportunities.
• Participate in strategic account planning and complete agreed-upon client strategies.
• Support invoicing and receivables activities for assigned clients and help ensure timely collections.
• Run an assigned book of business with responsibility for client service, retention, growth, and overall account performance.

This opportunity provides the ability to build and handle important client relationships while collaborating with colleagues across Aon to deliver solutions that address clients' evolving needs. You will have the opportunity to coordinate client strategy, bring together Aon resources, and help strengthen and grow client relationships.

The scope and complexity of assigned accounts and level of independent account leadership will vary based on experience.

• 3-7+ years of relevant insurance experience, including account management, client service, or related experience.
• Knowledge of the insurance business, major lines of coverage, and client account management.
• Experience building and maintaining client relationships and coordinating service delivery across internal teams.
• Ability to handle client relationships and a book of business with a focus on retention, growth, and account profitability.
• Strong client service, communication, relationship management, and negotiation skills.
• Ability to identify opportunities to expand services and coverage with existing clients.
• Ability to collaborate across teams, functions, and business areas to bring appropriate resources and solutions to clients.
• Experience working with complex client needs and sophisticated insurance programs.
• Sales or business development experience is a plus.
• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Insurance licensing as required.

Bachelor's degree or equivalent years of industry experience.

The salary range for this position is $96,500 - $163,200 annually. This salary range is an estimate and the actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.

This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus and production incentives in addition to base salary. The amount of any bonus and production incentives varies and is subject to the terms and conditions of the applicable incentive plan.

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

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