Leader, Sales Enablement & Development for SMB, Mid-Market and Virtual Sales

The application window is expected to close on 9/16/25

NOTE: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Ideal candidate will be located in North Carolina, however; will consider candidates located anywhere in the US

The GVSE Strategy Planning & Operations team is the backbone of the Global Virtual Sales & Engineering (GVSE) organization. We lead the functional business strategy and operating model, encouraging our sales teams to achieve sustainable growth through strategic alignment, operational excellence, and seller enablement. Our energetic and dynamic team environment cultivates creativity and collaboration, enabling us to provide outstanding value to our customers in a constantly evolving marketplace.

We offer an outstanding opportunity to craft strategy, drive excellence, and cultivate a growing culture within the Mid-Market and SMB sales segments. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that values its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities.

The Global Sales Enablement & Development Leader will design, implement, and lead comprehensive enablement and development programs that will empower Cisco's SMB, Mid-Market and Virtual sales team to drive growth and performance, improve sales efficiency, and align with strategic business objectives. This role focuses on building leadership capabilities, encouraging a high-performance sales culture, and ensuring consistent execution of sales strategies. We want learning to be a continuous experience that enables continuous career growth.

• You will set the strategy for the overall enablement and development priorities for the sales organization and drive the execution in alignment with go-to-market and growth objectives
• You will explore and understanding the challenges, gaps and priorities across the regions, architectures, and program teams and lead the creation of the enablement solution
• You will lead and manage a team of external vendors, instructional designers, content developers, trainers, and enablement managers to generate relevant learning experiences tailored for various sales personas
• You will drive programs that include onboarding, continuous learning, experiential learning, virtual trainings, coaching, and performance management
• You will design and implement impactful learning programs from end-to-end - inclusive of initial scoping, research, conceptualization, defining the enablement strategy, creating and documenting the plan, working closely with your design and delivery teams, and post-mortem feedback/assessment.
• You will clearly, concisely, and effectively communicate the purpose, benefits, and impacts of tools, behaviors, and processes for sellers, engineers and leaders
• You will continuously evaluate learning curriculums, workflows, assets, and projects to ensure a measurable impact on business performance, seller efficiency and effectiveness.
• You will advocate for and develop a culture of continuous learning and leadership excellence
• You will continuously strengthen your knowledge of enablement trends, Cisco sales priorities, sales cycles, seller workflows, Mid-Market and SMB customers, and our competition through self-initiated training to remain relevant and understand seller needs and the environment/industry they sell within.
• You will collaborate and partner with regional sales leadership and SP&O teams, build close connections with a wide range of collaborators globally to understanding their business needs, identify skill and knowledge gaps, define goals and key results, and create targeted interventions that are relevant and impactful

• Learning Leader: Passionate about enabling others and have deep knowledge of adult learning methodologies, effective learning strategies, creation of learning objectives, building sales role proficiency frameworks, performance assessments, content creation and curation, and effective communications.
• Strategic Collaborator: Self-starter and strong collaborator able to quickly establish relationships and align across various collaborators and cross-functional teams. You are adept at working with and influencing people who do not report to your team.
• Connector: Someone who loves making connections between big ideas and practical plans to accomplish those goals. Someone who makes sure that what we're doing aligns with the why.
• Program Manager: Proven track record of crafting and delivering relevant learning programs. You can set the high-level objectives and work backwards from a delivery date to define an execution calendar ensuring your successes. You are proficient in mechanisms to track outcomes and prove the differentiated value of our enablement programs.
• Communicator: Someone who is adept at both handling and sharing change. You should have validated presentation skills for audiences from VP to individual contributor.
• Multitasker: You can drive multiple workstreams ensuring nothing is lost. You get happiness from seeing tasks successfully delivered on time.
• Critical Creative: A critical thinker and innovative problem-solver who wields the team for help. Accustom to ambiguity and adaptable to change.

• 6+ years of validated experience in sales leadership development, sales enablement or related roles.
• Strong understanding of sales processes, leadership competencies, and go-to-market strategies with the ability to effectively communicate with the sales organization
• Experienced in developing learning experiences with learning management systems, learning experience platforms, content development and management platforms (Mindtickle, WalkMe, Seismic, Canva, Vidcast)
• Consistent track record of leading a team of enablement specialists while also able "roll up your sleeves" to design and deliver impactful learning and development programs at scale.

• Excellent communication, influencing, and negotiating skills.
• Data-driven mentality with experience in program measurement and analytics.
• Ability to work collaboratively across global teams and diverse cultures.
• Bachelor's degree or equivalent experience required; advanced degree in Education, Instructional Technology, Organization Development, Training, and adult education or related field is preferred.

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with

empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.