New

VDOL Program Support Specialist

State of Vermont
life insurance, paid holidays, tuition reimbursement, remote work
United States, Vermont, Montpelier
120 State Street (Show on map)
Sep 10, 2025
Overview The Vermont Department of Labor exists to improve the lives of working Vermonters. The Department's Workforce Development Division administers Federal and State programs that help people experience meaningful employment by connecting them to Vermont businesses. Our programs are administered with equity, access and belonging as their driving force and compassionate, professional service as the cornerstone. The Apprenticeship Program Support Specialist will provide technical assistance and high-level customer service to employers, apprentices, intermediaries and educational institutions to ensure effective operation and expansion of the Registered Apprenticeship (RA) program. Program support will include proper registration of programs, evaluation and monitoring of program standards and maintaining program records. Successful candidate will be skilled in complex problem-solving and be able to develop and maintain effective working relationships with key stakeholders with diverse interests. The person in this role will maintain a caseload of apprenticeship programs and will provide support through all phases of program management. Skills needed: * Attention to detail for tracking apprentices, compliance requirements, and program documentation * Proficiency with Microsoft Word, Excel, PowerPoint, online meetings, and professional email correspondence * Strong organizational and time management skills to handle multiple programs and deadlines * Ability to explain program requirements and processes in simple terms * Customer-service mindset - approachable, helpful, and solution-oriented * Ability to create & utilize templates, form letters, & processes for repetitive tasks The duty station for this position is Montpelier, but could be assigned to a regional office in other parts of Vermont. Remote work eligibility and scheduling is determined on a case-by-case basis, based on the needs of the Department, and must be consistent with State and Department policies. Who May Apply This position, VDOL Program Support Specialist (Job Requisition #53330), is open to all State employees and external applicants. If you would like more information about this position, please contact sarah.knight@vermont.gov Please note that multiple positions in the same work location may be filled from this job posting. Resumes will not be accepted via e-mail. You must apply online to be considered. Environmental Factors Duties are performed primarily in a standard office setting. Attendance at a wide range of meetings requires that private means of transportation be available and may require work outside of normal office hours. Travel to regional offices, meetings held both in and out-of- state, may be required. Extensive interaction with employers and various organization representatives. Minimum Qualifications Bachelor's degree. OR Associates degree AND five (5) years or more of professional level experience in employment programs, human resources, community or economic development, individual case management, education or occupational skill instruction, or marketing or business relations. OR High School diploma AND seven (7) years or more of professional level experience in employment programs, human resources, community or economic development, individual case management, education or occupational skill instruction, or marketing or business relations. Total Compensation As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including: 80% State paid medical premium and a dental plan at no cost for employees and their families Work/Life balance: 11 paid holidays each year and a generous leave plan State Paid Family and Medical Leave Insurance (FMLI) Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan Tuition Reimbursement Flexible spending healthcare and childcare reimbursement accounts Low cost group life insurance Incentive-based Wellness Program Qualified Employer for Public Service Student Loan Forgiveness Program Want the specifics? Explore the Benefits of State Employment on our website. Equal Opportunity Employer The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.