Billing Coordinator

About CAMP Systems:

At CAMP Systems, we are the trusted leader in aircraft compliance and health management, proudly serving the global business aviation industry. With over 20,000 aircraft and 33,000 engines supported on our cutting-edge platforms, and partnerships with more than 1,300 maintenance facilities and parts suppliers worldwide, we're shaping the future of aviation technology. Since our founding in 1968, we've grown to a dynamic team of 1,600+ employees across 14 locations globally-all united by a passion for innovation and excellence.

Our Mission & Vision:

We connect the aviation industry through smart technology to make flight safer and more efficient, driving the future of aviation with intelligence and exceptional customer experiences.

Our Values & Excellence Mindset:

We are customer obsessed, trust-driven, owners of our work, stronger together, constantly curious, and boldly innovative.

What You Will Experience In This Role:

ILS is in search of a Billing Coordinator that will be responsible for the proper invoicing of Subscription contracts and services within the standard Company policies reflective of the customer's requirements. This role works closely with various departments in the Company to ensure timely and accurate invoicing occurs. If you are looking to join an innovative growing organization with immense room for growth and learning, apply today!

• Review all new orders to ensure applied Company policies and procedures are obtained prior to processing
• Issue invoices on new subscriptions, add-on services and any rate adjustments within Company policies
• Issue invoices for one-time services within Company policy, following existing customer contracts
• Validate each billing entry to ensure accuracy before posting
• Submit invoices on customer e-portals where applicable
• Review subscription cancellations and issue credit memos appropriately
• Process credit memos on client initiated and auto-cancels each month, and ensure all applicable contracts are cancelled for future billing.
• Identify any billing discrepancies and ensure appropriate corrections are made
• Collaborate with the Sales and Customer Success teams to address billing and collection inquiries.
• Respond to incoming customer phone calls and emails.
• Review and resolve customer information changes.
• Respond to calls from delinquent customers to establish terms for payments within predetermined limits.
• Review accounts and request billing to review/create AR adjustments.
• Reach out to customers for copies of payment remittances as needed and ensure they received prior months' invoices
• Reconcile usage billings against applicable prepayments
• Assist others with special requests as they arise.

You have:

• Bachelor's degree in a business related major or minimum of 4+ years' experience in related field, subscription-based billing experience preferred
• Must be proactive and able to work independently.
• Intermediate to advanced knowledge of Microsoft Office, Excel proficiency required
• Exceptional verbal and written communication skills.
• Excellent organizational skills
• Excellent attention to detail and a focus on data quality and integrity
• Must be able to adapt to a fast-changing environment
• Experience with different cloud-based software
• Collaborative and cross-functional abilities within different departments
• Solid work ethic and not afraid to roll up your sleeves!
• Desire to learn and grow.

Why Work at CAMP?

Join a culture where your ideas matter, your impact is real, and your growth is supported. Be part of a team reimagining the future of aviation.

CAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer - vets/disabled

CAMP is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact hr@campsystems.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or protected veteran status EEO.