Technical Program Manager, Integrations

About DAT

DATis an award-winning employer of choice and a next-generation SaaS technology company that has been at the leading edge of innovation in transportation supply chain logistics for 45 years. We continue to transform the industry year over year, by deploying a suite of software solutions to millions of customers every day - customers who depend on DAT for the most relevant data and most accurate insights to help them make smarter business decisions and run their companies more profitably. We operate the largest marketplace of its kind in North America, with 400 million freights posted in 2022, and a database of $150 billion of annual global shipment market transaction data. Our headquarters are in Denver, CO, and Beaverton, OR, with additional offices in Seattle, WA; Springfield, MO; and Bangalore, India. For additional information, seewww.DAT.com/company

Job Application Deadline: 09/30/2025

Candidate profile

As a Technical Program Manager at DAT within the new Convoy Platform organization, you will wear many hats. First and foremost, you will be a subject matter expert for API integrations, enabling seamless collaboration between engineering, sales, and external partners. You will play a pivotal role in driving successful technical implementations and improving customer satisfaction from pre-sales through implementation and beyond. In addition, you will also support the broader sales organization by providing valuable data-driven insights about our product's performance to our customers. This role demands a blend of technical expertise, analytics prowess, program management skills, and customer-facing experience.

What You'll Do

Technical Program and Project Management

• Act as a technical liaison on API integrations for customers and TMS partners, from pre-sales through post-implementation.
• Collaborate with multiple engineering teams to design, implement, and test API integrations.
• Lead time-sensitive, cross-functional initiatives that involve product, engineering, sales, and customer success teams.
• Develop project plans, track milestones, and ensure timely delivery of customer and partner integrations.
• Proactively identify risks and resolve issues to maintain project momentum.
• Facilitate knowledge sharing and scalability by documenting processes, best practices, and technical solutions.
• Provide training and support to internal teams on API capabilities and integration workflows.

Data Analysis and Customer Engagement

• Partner with the sales team to understand customer needs and translate them into technical requirements, and then translate those technical requirements into actionable plans.
• Deliver technical presentations and demos to customers, showcasing the value of our platform.
• Act as a trusted advisor, building strong relationships with external stakeholders and partners.
• Analyze integration performance and provide actionable insights to improve efficiency.
• Utilize data to inform product improvements and customer engagement strategies.
• Generate reports and dashboards to communicate key metrics, trends, and insights.

Vendor Management

• Coordinate with external vendors to ensure timely delivery of services and adherence to technical requirements.
• Evaluate vendor solutions and provide recommendations to optimize partnerships.
• Manage vendor relationships, contracts, and performance metrics.

The Skills and Experience You'll Bring

The ideal candidate will have a strong understanding and experience in working with APIs, including:

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
• 5+ years of experience in technical program management, sales engineering, or a related role.
• Strong understanding of API design, implementation, and troubleshooting.
• Comprehension of high-level architecture and design of systems to facilitate integrations. In addition to APIs, possesses knowledge of EDI, middleware, data flow, and system interoperability.
• Familiarity with data mapping, validation, and quality assurance during integrations.
• Strong communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical audiences.
• Experience with data-driven decision-making, including SQL fluency.
• Familiarity with CRM tools (e.g., Salesforce), data visualization platforms (e.g., Tableau, PowerBI), and project management tools (e.g., Jira, Confluence).

Bonus Skills

• Some understanding of Transportation Management Systems (TMS)
• Familiarity with logistics, supply chain, and the trucking industry.

Why DAT?
DAT is an award winning employer of choice.

For starters, we have a hybrid work environment, but we also know what makes a great workplace. We have a time-tested and resolute set of operating values predicated on integrity, mutual respect, open communication, and executing with excellence. These values inform our strategic vision as much as any one of our products does. We've been an employer of choice in the Portland metropolitan area for four decades, and within one year of opening our Denver office, DAT was #26 on Built In Colorado's 100 Best Places to Work In Colorado.

• Medical, Dental, Vision, Life, and AD&D insurance
• Parental Leave
• Up to 20 days of paid time off starting in year one
• An additional 10 holidays of paid time off per calendar year
• 401k matching (immediately vested)
• Employee Stock Purchase Plan
• Short- and Long-term disability sick leave
• Flexible Spending Accounts
• Health Savings Accounts
• Tuition Reimbursement Program
• Employee Assistance Program
• Additional programs - Employee Referral, Internal Recognition, and Wellness
• Free TriMet transit pass (Beaverton Office)
• Competitive salary and benefits package
• Work on impactful projects in a cutting-edge environment
• Collaborative and supportive team culture
• Opportunity to make a real difference in the trucking industry
• Employee Resource Groups

For Washington-based candidates, in compliance with the Washington State Pay Transparency Law, the salary range for this role is $126,000 - $177,000 + target bonus + benefits. DAT considers factors such as scope and responsibilities of the position, candidate's work experience, education and training, core skills, internal equity, and market and business elements when extending an offer.

DAT embraces the value of a diverse workforce, and believes it is a core strength of our company that we encourage those values in every DAT employee, at every level of our organization, regardless of tenure or rank. We provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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