| Summary The Lead Domain Architect, Data Management, serves as a strategic and technical advisor within Workiva's Data Management Practice. This role supports customers and partners through onboarding, implementation, and adoption of Workiva solutions, applying expertise in data management, integration, and automation to deliver long-term value. Acting as a bridge between Sales, Engineering, and Customer & Partner Experience teams, the Architect helps organizations realize the full potential of Workiva's platform while staying aligned with evolving industry trends. In this role, the Lead Domain Architect leads customer and partner engagements, including executive-level interactions, to design and deliver scalable data solutions. By fostering strong relationships, guiding best practices, and enabling self-sufficiency, the Architect ensures reliable, high-quality solutions and measurable business outcomes that drive lasting success with Workiva solutions. What You'll Do 
 Collaborate with customers to understand their business needs, data requirements, and desired outcomes with Workiva solutionsPartner with the pre-sales team to facilitate a seamless transition from the sales process to implementation services engagements and beyondEngage with Solution Architects and Customer Success teams to ensure a cohesive and positive customer experience throughout onboarding and implementationAnalyze customer needs and recommend optimal use of Workiva's Data Management Suite to achieve accurate, efficient, and scalable solutions, including providing direction to other project delivery team members on successful implementation stepsProvide leadership to consulting project delivery stakeholders to define tasks, contribute to project plans, and monitor progressArchitect, oversee, and review data integration workflows between various customer systems and the Workiva platformArchitect, oversee, and review data queries and reporting solutions that meet customer analytical and reporting requirements, including mentoring internal and external stakeholders on leading practicesLead knowledge sharing sessions with customer and partner application owners to enable self-sufficiency and ongoing success.Conduct in-depth technical assessments of customer data management architectures, identifying gaps, risks, and opportunities for optimizationGather feedback from customer and partner interactions and share insights with Management, Leadership, Product Engineering, and Product ManagementDrive customer and partner success by fostering product adoption, ensuring satisfaction, and contributing to overall customer health.Collaborate with Customer Success and Partner Experience teams to define expected outcomes and demonstrate the value realized by customers and partnersAccurately document new and existing data management features and functionalities for internal and external referenceProactively monitor customer and partner environments, staying informed about the Workiva product roadmap, and uncovering customer needs to provide effective support and guidance What You'll Need Minimum Qualifications 
 Bachelor's Degree in a technical field of study such as Computer Science, Computer Engineering, Information Technology, or similar8+ years of experience in customer-facing roles, preferably Customer Success, Solution Architecture, or Consulting3 years of experience serving as a technical lead or fulfilling a team lead position Preferred Qualifications 
 Able to obtain a Public Sector clearanceExperience integrating or managing Software-as-a-Service applications and enterprise systems, especially in the fields of Accounting & Finance, Audit, Risk & Compliance, or SustainabilityExpertise in various data structures and schemas from regulated industries (e.g., finance, audit, compliance, sustainability, etc.) with the ability to translate complex regulatory data requirements into intuitive, software-driven workflowsExperience integrating with or managing Enterprise Resource Planning (ERP) systems such as Oracle, Workday, SAP, Sage, or similar; Enterprise Performance Management (EPM) systems such as Oracle, Planful, Anaplan, or similar; and Enterprise Data & Analytics systems such as Oracle, Snowflake, Power BI, or similarFamiliarity with cloud platforms and modern data architectures (Snowflake, Databricks, BigQuery, Redshift, Azure Synapse)Prior experience with integration technologies such as Informatica, Microsoft SSIS, Boomi, Mulesoft, Workato, or similar solutionsKnowledge of API design philosophy/patterns, communication protocols (SOAP, REST, JSON, XML), and encodingStrong understanding of Data Engineering, Data Warehousing, and ETL techniquesAbility to create, review, and troubleshoot queries using SQLIntermediate to advanced Python scripting skills, including Python certificationsPassionate about customer success and driving long-term customer valueHighly data-driven and detail-orientedExcellent verbal and written communication skills, including presentation skillsSelf-starter with the ability to manage time and prioritize demandsStrong problem-solving skills with technical diagnostic abilityGeneral computer technology skills (Word/Google Docs, Excel/Google Sheets, PowerPoint/Google Slides)Ability to build credibility and relationships with both business stakeholders and technical leaders at various levelsAbility to influence at all levels and in various departments Travel Requirements and Working Conditions How You'll Be RewardedSalary range in the US: $151,000.00 - $242,000.00 A discretionary bonus typically paid annually Restricted Stock Units granted at time of hire 401(k) match and comprehensive employee benefits package The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic. Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email talentacquisition@workiva.com. Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards. Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.#LI-MJ1 |