New

Supv,Parking Services

University of New Mexico
Hourly: $18.81 - $24.52
life insurance, remote work
United States, New Mexico, Albuquerque
1 University Of New Mexico (Show on map)
Oct 19, 2025
Requisition ID req34855 Working Title Supv,Parking Services Position Grade 09 Position Summary Join Our Team at UNM Parking & Transportation Services! The University of New Mexico Parking & Transportation Services (PATS) is looking for a Supervisor, Parking Services to lead and inspire our dedicated team! This position is perfect for someone who enjoys problem-solving, leading people, and making a meaningful difference on campus every day. As part of the Parking and Transportation Operations division, you'll play a vital role in delivering exceptional customer service and parking guidance to faculty, staff, students, and visitors. In this role, you'll: Supervise and support a team of PATS operations staff and students. Lead and coordinate the LoboLift program to ensure efficient and accessible campus services. Develop and manage daily and weekly work schedules and assignment zones Triage incoming calls and deploy staff effectively to meet campus needs. Oversee training, development, and performance evaluations. Coordinate support for special events. Collaborate closely with fellow PATS Parking Services Supervisors, the Associate Director of Parking and Transportation Operations, and the PATS Management Team to share critical operational insights and drive continuous improvement. We're looking for a proactive, team-oriented leader who thrives in a fast-paced, customer-focused environment. This position requires availability for night shifts from 3:00 p.m. to midnight, with hours subject to change based on departmental needs. Join a department that keeps UNM moving, where teamwork, growth, and community connection drive everything we do! See the Position Description for additional information. Conditions of Employment Possession of a valid New Mexico driver's license is a requirement for this job. Minimum Qualifications High school diploma or GED; at least 3 years of experience directly related to the duties and responsibilities specified. Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis. Preferred Qualifications The ideal candidate will demonstrate: Outstanding customer service and interpersonal communication skills. Experience supervising field staff in a union-based environment. Experience hiring, training, and leading staff. Ability to manage projects and achieve operational goals. Experience developing and interpreting policies, procedures, and performance standards. Excellent organizational, planning, and prioritization skills. Professional conflict resolution and de-escalation techniques. Background in parking and/or transportation operations. Proficiency with Microsoft Office (Word, Excel) and database platforms. Risk management skills, including identifying and mitigating risks to personnel and clients. Situational awareness in dynamic environments. Sound decision-making under pressure. Flexibility and adaptability in managing shifting schedules and priorities Additional Requirements Campus Main - Albuquerque, NM Department Parking Operations (314E0) Employment Type Staff Staff Type Regular - Full-Time Term End Date Status Non-Exempt Pay Hourly: $18.81 - $24.52 Benefits Eligible This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information. ERB Statement As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid. Background Check Required For Best Consideration Date 10/27/2025 Eligible for Remote Work No Eligible for Remote Work Statement Application Instructions Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application. Please submit a completed application and/or resume that includes all relevant work experience. A letter of interest explaining why you believe you are the best candidate for this position must be attached for your application to be considered. In addition, please attach at least three (3) professional references with current contact information, as references will be contacted if you are selected for the position. *Positions posted with a Staff Type of Regular* or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.** The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class. The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.