AI Operations Engineer

The Cisco AI Software & Platform Group incubates and delivers Generative AI based solutions to reinvent Cisco's existing Products and how customers interact with them. Our Group is also introducing new offerings that help customers roll out Generative AI at scale while doing so responsibly. Ultimately, we are doing so through internal platforms that unlock the benefits of this technology for Cisco teams and partners across our Security, Enterprise Networking, Collaboration and Splunk portfolios.

Cisco is looking for an experienced and innovative DevOps Engineer to join our global DevOps team. In this critical role, you will architect and build scalable, secure cloud infrastructure and lead the adoption of best-in-class DevOps practices across the organization. You will work closely with multi-functional teams to ensure seamless code delivery, system reliability, and operational excellence for our SaaS platforms.

• Implement end-to-end CI/CD workflows in a large-scale, distributed environment-enabling both on-demand and scheduled builds and deployments with zero downtime.
• Scale microservice-based platforms across multiple geographic regions, with a focus on container orchestration (Kubernetes), cost optimization, and automated scaling solutions.
• Collaborate with engineering, QA, and product teams to streamline delivery pipelines and promote DevOps best practices throughout the development lifecycle.
• Advocate automation in every layer of the infrastructure stack using Infrastructure as Code (IaC) principles and tools such as Terraform, Helm, and GitOps frameworks.
• Continuously evaluate and adopt emerging DevOps tools and technologies to increase system resilience, reduce operational overhead, and enhance developer productivity.
• Participate in on-call rotation.
• Serve as a domain expert within the DevOps organization-promoting a culture of ownership, collaboration, and continuous improvement.

• Bachelors degree in Comp Science, Engineering (or related field /industry) + 5 years of DevOps experience, Masters + 3 years of related experience, or PhD with related experience
• Strong understanding of CI/CD pipelines and automation tools.
• Knowledge of cloud platforms (AWS, Azure, GCP).
• Solid scripting and automation skills (e.g., Python, Bash, Go).

• Deep expertise in CI/CD tooling and practices, including hands-on experience with systems like Jenkins, GitLab, ArgoCD, or similar.
• Strong proficiency in Kubernetes, Docker, and cloud-native patterns in AWS, Azure, or GCP.
• Demonstrated success scaling containerized microservices across regions with cost and performance optimizations.
• Excellent communication, collaboration, and mentoring skills.

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.