PAT BILLER 2

#CA-KN

The position requires technical proficiency in multiple software, office hardware and computer systems. As principal calendar, project and communication support to the Associate Director of Professional Billing/Managers/Administrative Supervisor, the incumbent responds through verbal and/or written communication to a wide variety of inquiries from faculty, staff, the public and the highest levels of the UC system (e.g., Campus and University administration, Chancellor's Office, and the Offices of the President and the Regents). The position researches requests for meetings and helps to track an array of correspondence; manages complex calendars to determine priorities of meetings and resolve scheduling conflicts; and handles all aspects of travel arrangement and reimbursement. Incumbent partners with counterparts throughout UC Davis and UC Davis Health to fulfill daily operations, as needed. This position is co-located with the Administrative Supervisor for the Revenue Services Executive Director and serves as the primary backup to this Admin Supervisor. This position manages office supply and breakroom inventory, ordering and stocking. The position acts as liaison for all facility, technology & maintenance related requests for the Professional Billing suite.

Apply By Date: 11/8/2025 at 11:59 pm - Interviews and recruiting process may occur at any time

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• High School Diploma or equivalent work experience or training
• One (1) year of experience as a Patient Biller I (or equivalent entry-level billing role) performing revenue-cycle billing, collections, and reconciliation duties.
• Experience working with Microsoft Office
• Keyboarding skills to effectively operate computer terminal and P.C.; prepare internal and external correspondence and forms as required.
• Ability to effectively operate standard office equipment including but not limited to photocopier, fax, and calculator and scanner.
• Ability to file in alphabetical, numerical, and chronological order.
• Ability to read and comprehend department policy, internal and external correspondence.
• Writing skills to effectively compose internal and external correspondence.
• Proofreading skills to identify and correct own errors.
• Communication skills to appropriately respond to account inquires, both in person and over the telephone, communicate effectively with all internal and external customers.
• Ability to work independently.
• Ability to work cooperatively and constructively with employees and Administration.
• Ability to work accurately and quickly under pressure to meet deadlines established by the department, government programs, or private insurance carriers.
• Ability to be flexible in a quickly changing environment.
• Ability to follow verbal and written instructions.
• Ability to organize and prioritize tasks.
• Ability to track completed work using Microsoft Word and Excel.

Preferred Qualifications

• One (1) to two (2) years of experience in medical billing, accounts receivable, or patient accounting
• Experience working with Epic
• Working knowledge in Epic Professional Billing Resolute preferredWorking knowledge of Microsoft Office Software preferred.
• Ability to identify various types of Explanation of Benefits (EOB) and other payor correspondence.
• Math skills to accurately add, subtract, multiply, and divide.
• Analytical skills to assess account balances and make determination/decision on further action.
• Knowledge of medical terminology to correlate medical reports to actual charges.

Key Responsibilities

• 25% - CORRESPONDENCE/SUPPORT
• 20% - SCANNING
• 15% - RE-INDEXING
• 10% - ADJUSTMENT POSTING
• 25% - CLAIM EDITS
• 5% - PERFORM OTHER DUTIES AS ASSIGNED BY UNIT SUPERVISOR

Department Overview

Under supervision of the Administrative Supervisor and in direct partnership with the Associate Director of Professional Billing the incumbent provides high-level administrative support to the Associate Director of Professional Billing/Administrative Supervisor and, at times to other executive leaders such as Revenue Services Executive Director/Patient Financial Services Directors and Managers as assigned. This includes, Patient Accounting, Admitting, ER Administration, Customer Service, Cash Management, Primary Care Network and Health Information Management, as well as their admins. The incumbent is expected to utilize initiative, judgment and discretion in researching, analyzing and compiling necessary background information to assist executive leadership and support staff in responding to a wide variety of issues; research and initiate an array of correspondence on behalf of executive leadership; independently assume responsibility for issues that do not require the involvement of executive leadership; apply problem solving techniques to resolve various situations; and provide referrals to appropriate offices and authorities.

POSITION INFORMATION

• Salary or Pay Range: $26.73 - $33.24
• Salary Frequency: Hourly
• Salary Grade: 102
• UC Job Title: PAT BILLER 2
• UC Job Code: 004664
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100%
• Shift (Work Schedule): M-F, 8 hours
• Location: UCDHAS Building (HSP165)
• Union Representation: EX-Patient Care Technical
• Benefits Eligible: Yes
• This position is 100% on-site

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• The duties or functions of this position include the handling of cash (or cash equivalents)
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks