Inside Sales Representative

Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you are part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and can follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care.

Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start Caring. Connecting. Growing together.

We seek an Inside Sales Representative who can effectively source viable sales leads with a concentration on mental health facilities, recovery centers, hospitals, psychiatry practices, and behavioral health clinics. This person will also be responsible for developing and maintaining the operational infrastructure while supporting sales. The Inside Sales Representative is a patient-inspired, results-oriented and collaborative sales role. This is a high performing Team, and this role is critical to the growth of our division. The Inside Sales Representative will call on mental health facilities, recovery centers, hospitals, psychiatry practices, and behavioral health clinics focused on generating new sales meetings. They will work closely with the west Business Development Representative team to process behavioral health leads. This position also requires attending applicable sales training sessions.

The successful candidate will have a proven track record of achieving results, building relationships, customer focus, and promoting all sales and marketing programs.

This is a telecommuter position located in Arizona with up to 10% travel.

Hours: Monday-Friday 8:00am to 5:00pm PST

If you are located in Arizona, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

• Completes daily outreach to prospective customers including cold calls, emails, mailers, and executes marketing campaigns
• Research key territories to identify top prospects within behavioral health and other priority markets specifically in California and Arizona
• Partners closely with outside sales representatives to articulate key messages to top prospects
• Utilizes Microsoft Dynamics 365 to manage customers
• Provides administrative support to the Director, Business Development
• Up to 10% of travel required to attend quarterly sales and team meetings
• Works with minimal guidance; seeks guidance on only the most complex tasks
• Provide responsive customer service with assigned accounts, evaluating current and future needs or existing and new accounts
• Routinely conducts quality assurance activities through reviews, meetings, reports and observation of results, according to professional practice standards. Provides feedback to Director of Business Development on sales issues, customer and patient satisfaction, etc.
• Research and identify sales targets by utilizing available sales and market data
• Demonstrate a thorough understanding of Genoa Healthcare Services and their impact on patients and healthcare providers
• Utilize effective communication via phone, email, and MS Teams, to deliver the Genoa Healthcare values
• Qualify prospects and uncover providers offices' needs
• Present solutions and promote a patient-centered culture that strives to exceed needs, requirements, and expectations to provider's offices to influence them to direct prescriptions to our Genoa pharmacies
• Achieve sales goals through scheduled sales meetings
• Demonstrate persistence, overcome obstacles, and create solutions to improve your skills and achieve your budgetary goals
• Partner with Business Development Representatives on territory growth strategy overall and to make sales plan with specific target accounts and sales objectives; responsible for the successful accomplishment of this plan including representing the company and achieving/exceeding budgetary goals set forth
• Take initiative and be a problem solver with business development and growth strategies with a willingness to think creatively to achieve solutions
• Utilize CRM Dynamics and all Genoa Healthcare Pharmacy sales / marketing tools, territory data / reports to successfully achieve stated goals
• Uphold the highest ethical standards while complying with all UHG and government policies and regulations

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at: http://uhg.hr/uhgbenefits

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Associate's Degree (or higher) in Marketing OR 3+ years of experience in a specialty pharmacy role OR 2+ years of experience in an inside or field sales role OR 2+ years of Pharmacy Technician experience
• 2+ years of experience selling pharmacy products/services
• Ability to travel up to 10% of the time
• Ability to work standard business hours from 8am to 5pm PST
• Access to reliable transportation and valid US driver's license

Preferred Qualifications:

• 3+ years of sales experience
• 2+ years of experience working with pharmacy or specialty pharmacy sales
• 2+ years of B2B sales experience
• Experience using Microsoft Dynamics 365
• Undergraduate Degree in Sales or Marketing

Soft Skills:

• Proven ability to drive results in a challenging and ambiguous market
• Demonstrate understanding of business goals and sales strategy to build upon
• Demonstrated ability to solve complex problems and develop innovative solutions
• Proven track record of sales success
• Excellent organizational, interpersonal, and communication skills
• High level of achievement drive, interpersonal agility, and ability to handle rejection

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.41 to $41.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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