Manager, Inside Sales

SUMMARY

Avetta is a global leader in supply chain risk management and compliance solutions. Our Cloud platform streamlines supplier pre-qualification, helping clients reduce risk, save time, and ensure compliance with sustainable business practices and regulatory mandates.

We're profitable, backed by EQT, global, and growing rapidly. The company is at an inflection point where our focus is on enabling true global scalability. We're seeking exceptional performers to join our team and drive Avetta through its next phase of growth and evolution.

If residing within commutable distance to one of our offices, a hybrid schedule would be required (3 days in office, 2 days work from home). Remote work may be considered for those outside of commutable distance to an office.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Direct and manage the daily operations of the Supplier Engagement team, ensuring alignment with company objectives and sales targets.
• Recruit, onboard, and mentor Supplier Engagement Representatives (SERs), fostering a culture of feedback, continuous learning, and high achievement.
• Build and sustain a positive, inclusive team environment that values collaboration, accountability, innovation, and recognition of individual and collective achievements.
• Leverage coaching platforms (Gong, TalkDesk, Avetta University) to develop team members' sales skills, optimize strategies, and set clear performance expectations.
• Track and analyze team performance against KPIs and sales goals, partnering with the VP of Sales to proactively address gaps and drive continuous improvement.
• Effectively manage daily activity metrics (Tableau & Salesforce), ensuring both individual and team results meet or exceed expectations.
• Demonstrate Servant leadership, maintaining high attention to detail and exemplary time management in all aspects of team operations.
• Consistently deliver on monthly, quarterly, and annual sales targets through effective 1:1s, team leadership, and strategic execution.
• Participate in Quarterly Business Reviews held at our Lehi, UT office to assess progress, share insights, and align on future strategies.
• Work closely with our Relationship Management Team, Billing & Support Teams & Campaign Onboarding Managers to ensure seamless pre-launch and post-registration handoffs occur to assist with the overall satisfaction of the supplier journey.
• This role requires periodic travel for team meetings, collaboration sessions, and training events.

IDEAL EXPERIENCE, EDUCATION & TRAINING:

• Minimum 5 years of progressive sales experience, with at least 1-3 years in a leadership or management role, preferably within the SaaS industry.
• Demonstrated success in consistently meeting or exceeding sales targets and driving measurable business results.
• Proven ability to lead, mentor, and develop high-performing teams, including remote teams, through effective coaching and feedback.
• Strong customer-centric mindset with a track record of understanding client/supplier needs and delivering tailored solutions that enhance satisfaction and retention of our suppliers and clients.
• Experience leveraging sales technologies (e.g., Salesforce, Gong, TalkDesk) to optimize team performance and inform strategic decisions.
• Excellent communication, collaboration, and problem-solving skills, with the ability to build relationships across departments.
• This role requires periodic travel for team meetings, collaboration sessions, and training events.

#LI-REMOTE