Service Technician II

Whaley Foodservice
life insurance, paid holidays, 401(k), profit sharing, company vehicle
United States, Tennessee, Kingsport
Oct 31, 2025
Description The Service Technician II provides maintenance, service, and repair for commercial cooking equipment, commercial refrigeration and or commercial HVAC. Primary Responsibilities: Diagnoses, troubleshoots, and repairs commercial cooking kitchen equipment, refrigeration, and or HVAC. Communicates status updates for part order(s) and repairs with branch support and customer. Completes service calls accurately and timely. Audits truck stock to ensure required parts are stocked. Ensures service vehicle, tools, and uniforms are consistent with Whaley standards of safety. Meets on-call requirements. Qualifications: Three years of experience in commercial kitchen repair and or refrigeration/HVAC. Must be at least 18 years of age. Completion of a satisfactory background check and drug screen is required. Valid Driver's license and driving record that aligns with our safety standards. Skills, Abilities and Other Requirements: Ability to work independently Ability to accurately diagnose and troubleshoot: automotive, electrical, installation, and mechanical background is a plus. Journeyman License and or CFESA certification not required, but would be a plus. Strong attention to detail. Excellent communication and soft skills. Good driving record We Offer: Sign-On Bonus For Experienced Technicians Competitive Salary & On-call Pay Company Vehicle & Cell Phone Uniforms Provided Meters & Test Equipment Continuing Education Industry Certification 401k& Profit Sharing Paid Holidays & Vacation Medical & Dental Benefits Short-Term Disability Long-Term Disability Insurance (company paid) Life Insurance (company paid) Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.