Site Leader

Hours

40 hours/week

Schedule

Monday - Thursday (7 a.m. - 6:30 p.m.) and Friday (7 a.m. - 5:30 p.m.)

Other Benefits:

Annual Merit Increases, Health Insurance (Medical, Dental, Vision,) PTO, Holiday Pay, PSLF Eligible, Tuition Reimbursement

Summary

Responsible for quality of patient care in all areas of assigned responsibility. Achieves and maintains an effective and harmonious multidisciplinary team of professionals through leadership, supervision, and daily management of a specific program.

Essential Job Responsibilities

• Determines staff assignments

• Sets staffing levels and staffing mix to clinic specific volume history

• Monitors and managers staff time (hours, TTO, etc.) to meet productivity

• Arranges schedules to ensure appropriate coverage

• Prioritizes and grants requests for TTO

• Ensures appropriate staff rotation

• Recruits and interviews qualified candidates for open positions

• Ensures all staff changes and paperwork is completed daily

• Develops and implements a comprehensive marketing plan for their department in cooperation with the VP and Director of Outpatient Therapy Services and the MFB marketing department. This may involve direct marketing to physicians as well as directing and oversight of staff involvement in direct marketing activities.

• Attends leadership meetings as required

• Accountable to the MFB service standards

• Facilitates the annual employee review process

• Initiates the review process

• Participates in/understands outcomes of actual review meetings

• Performs employee competency assessments

• Participates in budget process

• Manages site expenses to keep within budget

• Participates in the budget preparation with VP and Director of Outpatient Therapy Services

• Understands and follows appropriate lines of communication authority

• Handles communication to/from VP and Director of Outpatient Therapy Services, site administrators, and physicians.

May handle communication to/from VP and Director, site administrators, and physicians

• Patient Care - Assures that appropriate standards of care are met for patients in areas of assigned responsibility, in accordance with hospital goals, policies, and procedures. This includes clinical standards of care, monitoring and mentoring of staff, and compliance with accreditation agencies. Responsible for acquiring / maintaining appropriate equipment, and supplies to meet patient need.

• Clinical Knowledge - Maintains knowledge of current trends and developments in the field of rehabilitation. Maintains external contacts and peer relationships with colleagues outside of Mary Free Bed

• Staff Development and Mentoring - Responsible for the orientation and education of new staff as well as ongoing staff development and mentoring of existing staff. Encourages staff development through formal and informal learning opportunities, and using competency-based education systems.

• Leadership Must-Haves will be followed for patient and staff interactions:

• We'll embrace all people by:

Treating everyone with dignity and respect.

Opening more doors to opportunity for others to succeed.

Growing talent and people.

Ensuring a welcoming experience for all we serve, regardless of origin, race, religion, disability, sexual orientation or socioeconomic status.

Taking action against discrimination.

Honoring our differences and how we collaborate.

Educating staff, patients and the communities we care for.

Restoring hope and freedom, together.

• Rounding

• Thank You Notes

• Employee Selection/Peer Interviewing

• Key Words at Key Times

• AIDET + Promise

• Standards of Behavior

Customer Service Responsibilities

Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.

Responsibilities in Quality Improvement

Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.

Essential Job Qualifications

• Minimum 2 year college degree in a clinical field, 4 year degree preferred

• Minimum 5 years of clinical experience

• Licensure with the State of Michigan.

• Demonstrated excellence in communication

• Excellent organizational skills

• Licensure: Licensed as a Physical Therapist, Occupational Therapist or Speech Language Pathologist in the state of Michigan.

• Current Basic Life Support (BLS) certification

• Experience:

• Previous experience as a Therapy Coordinator or Manager is required.

• Strong critical thinking, decision-making, delegation, and leadership skills are required.

• Time management and organizational skills are very important, as well as effective written and verbal communication skills.

• Must be able to work effectively under time requirements and deadlines, problem-solve when facing unexpected issues, handle interruptions, and prioritize effectively.

Physical Requirements for Essential Job Qualification

Levels:

• None (No specific requirements)

• Occasionally (Less than 1/3)

• Frequently (1/3 to 2/3)

• Majority (More than 2/3)

Remain in a stationary position: Occasionally

Traverse or move around work location: Majority

Use keyboard: Frequently

Operate or use department specific equipment: Frequently

Ascend/Descend equipment or ladder: None