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Dealer Services Specialist II (Manheim Texas Hobby)

Cox
parental leave, paid time off, paid holidays, sick time, 401(k)
United States, Texas, Houston
Nov 04, 2025
Job Description Buckle Up, Houston - Your Next Career Move Is Here! Love cars? Love people? You might just love this job. We're on the lookout for a Dealer Services Specialist II to join our crew at Manheim, part of the Cox family of businesses. This isn't your average desk job. You'll be the go-to person for our dealer clients, making sure their auction experience is smooth, professional, and maybe even a little fun. Think of yourself as the pit crew for their auction day - keeping everything running like a well-oiled machine. Perks? You bet: Here's a sneak peek at the benefits you could experience as a Cox employee: Competitive pay with opportunities for sign-on bonuses if applicable. Once you're on board, earn referral bonuses. Amount varies based on job type. 30+ days of paid vacation and company holidays per year (from day 1) for full-time employees because we know you need time to recharge. Great healthcare benefits from day 1. Multiple options are available for individuals and families. One employee only plan could be FREE, if you participate in our health screening program. 10 days of free child or senior care through your complimentary Care.com membership. Generous 401(k) retirement plans with up to 8% company match. Great coworkers who love being part of a team. Employee discounts on hundreds of items, from cars to computers to continuing education. At Cox, we believe in being transparent - please click on this link ( Cox Benefits Overview ) to learn more about our awesome healthcare benefits. Here's what you'll be doing: Representing the dealer sales lane on sale days (yes, it's as cool as it sounds). Promoting Manheim's awesome products and services. Helping dealers get their vehicles ready for auction - both in-lane and online. Negotiating bids, consulting on pricing, and offering reconditioning advice. Solving problems, answering questions, and being the friendly face our clients count on. Who You Are You can think on your feet and address issues promptly, maintaining a smooth auction process. You're committed to following all health and safety procedures and to maintaining strong relationships with dealers. Here's more on what you have to offer: Minimum: A high school diploma or GED and 3 years of experience in a related field. The right candidate could also have a different combination of education and experience, such as a degree or certification in a related discipline or 5 years of experience in a related field. A valid driver's license. Strong communication and interpersonal skills. The ability to perform at a high level and adapt within a fast-paced team environment. The ability to sit or stand for prolonged periods of time, perform repetitive tasks and lift up to 15 pounds. Vision requirements include being able to see close, far and in color, judge distances and adapt to changes in focus. Preferred: 1 to 3 years of auction experience or 2 to 4 years of dealership experience. Previous experience in sales support role. Cruise into the fast lane with us. Join Cox today! Are you ready to drive your career forward? We're hiring a Dealer Services Specialist II to join our team at Manheim (part of the Cox family of businesses). In this role, you will be the pivotal point of contact for our dealer clients, ensuring their auction experience is efficient, professional and enjoyable. If you love cars and have exceptional customer service skills, we want to hear from you! What's in It for You? Here's a sneak peek at the benefits you could experience as a Cox employee: A competitive salary and top-notch bonus/incentive plans. Exceptional work-life balance, generous time-off policies and accommodating work schedules. Comprehensive healthcare, with multiple options for individuals and families. Generous 401(k) retirement plans with company match. Professional development and continuing education opportunities. Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. Extra perks like pet insurance, employee discounts and much more. Check out all our benefits. What You'll Do You'll help provide outstanding service and foster lasting relationships within the automotive community. Here's a closer look at how you'll make an impact: Be the face of Manheim's dealer sales lane and OVE platform, providing top-tier service and support. Represent the dealer sales lane on sale days and promote Manheim products and services. Receive reserve prices from dealers, assign order numbers, represent vehicles on the auction stage and negotiate conditional bids. Work with dealers, managers and coordinators to ensure vehicles are ready for auction, both in-lane and online. Provide training and consultation on our products and services Assist with customer care issues and respond to dealer inquiries, problems or concerns in a professional manner and escalate as necessary. Consult customers on floor prices and market values of vehicles. Walk vehicles with account representative and make recommendations for reconditioning to increase vehicle value. Coordinate with recon shops and lot operations to complete vehicle repairs, inspections and details to ensure vehicles are prepared and ready for sale. Who You Are You can think on your feet and address issues promptly, maintaining a smooth auction process. You're committed to following all health and safety procedures and to maintaining strong relationships with dealers. Here's more on what you have to offer: Minimum: A high school diploma or GED and 3 years of experience in a related field. The right candidate could also have a different combination of education and experience, such as a degree or certification in a related discipline or 5 years of experience in a related field. A valid driver's license. Strong communication and interpersonal skills. The ability to perform at a high level and adapt within a fast-paced team environment. The ability to sit or stand for prolonged periods of time, perform repetitive tasks and lift up to 15 pounds. Vision requirements include being able to see close, far and in color, judge distances and adapt to changes in focus. Preferred: 1 to 3 years of auction experience or 2 to 4 years of dealership experience. Previous experience in sales support role. Cruise into the fast lane with us. Join Cox today! Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. USD 19.57 - 29.38 per hour Compensation: Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits: Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.