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Lead Patient Service Coord

Mass General Physicians Organization
United States, Massachusetts, Somerville
335 Revolution Drive (Show on map)
Dec 16, 2025
The Lead Patient Services Coordinator functions within the ambulatory practice coordinating administrative, research, and academic functions for a high-volume MRI facility with significant administrative and MRI implant research responsibilities. Assists MR Operations Manager with the effective management of the daily administrative operations, patient scheduling, patient insurance issues, and oversees that workflow is consistent amongst all PSC's.

- demonstrated experience to interface with various levels of the practice, especially with the Knowledge and issues related to manage care. - Thorough Knowledge of Epic system modules and its features, electronic medical record modules and transition to Book It with all system features, as applicable. - demonstrated ability to work independently, with limited supervision, resolve issues, be organized, attentive to detail and achieve outcomes within the team. - Demonstrates effective Interpersonal and communication skills. - effectively Interacts with all levels of management. - Demonstrates Knowledge of HIPAA confidentiality and privacy policies. - Demonstrates an understanding of Disaster protocols to include fire, safety, code calls, per the mandatory training, as outlined by MGH and JCAHO guidelines.

Additional Job Description

Massachusetts General Physicians Organization, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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