New

General Service Technician

The Auto Club Group
parental leave, paid holidays, tuition reimbursement, 401(k)
United States, North Carolina, Cary
401 Colonades Way (Show on map)
Feb 05, 2026
It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: We are seeking a reliable and motivated General Service Technician to join our team. This entry-to-mid-level role is critical to ensure that our customers receive safe, dependable, and high-quality vehicle service. The ideal candidate will have a strong mechanical aptitude, attention to detail, and a willingness to learn and grow within the automotive industry. Key Responsibilities: Perform basic maintenance services, including oil changes, tire rotations, balancing, and flat repairs Inspect and replace filters, bulbs, belts, and other minor components as needed Conduct multi-point inspections to identify additional maintenance or repair needs Assist with brake, suspension, and alignment services under the direction of senior technicians Maintain cleanliness and organization of the service bay and shop areas Properly document services performed and communicate findings to service advisors or managers Adhere to all company safety standards and procedures Total Compensation Overview: General Service Technician will earn a competitive hourly rate of $15 - $17 with annual bonus potential based on performance. Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include: 401k Match Medical Dental Vision PTO Paid Holidays Tuition Reimbursement Parental Leave Weekly Pay Closed on Sunday Five-day work week Required Qualifications Education: High School diploma, GED, or technical school graduate, certification Must possess a valid driver's license Experience: Mechanical aptitude is required. Knowledge and Skills: Knowledge of automotive and/or truck systems, tools, and technical resources and training to independently perform a variety of usually basic repairs and maintenance of automobile and truck vehicles. Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance, as well as the need to maintain a clean, safe, and organized work area. Ability to consistently provide exceptional customer service and improve customer service scores. Preferred Qualifications G1-Auto Maintenance & Light Repair preferred State inspection certificate, where applicable AC 609 Certification Work Environment May experience loud noises and odors intermittently in the shop environment. This position involves standing, walking, and normal physical mobility, including reaching, grabbing, lifting, and carrying automotive parts and equipment (averaging up to approximately 80 pounds in weight) Must have their own tools appropriate for their skill level for use in the center. Must be able to work in the heat, as some locations do not have air conditioning. Fans are present in all facilities. Must be able to maintain working on your feet in a concrete facility for the entire work shift. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit www.aaa.com Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.