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Job Summary: The IT Product Manager is responsible for the management of a product, system, or process lifecycle from strategic planning to tactical execution within the information technology department. Job Duties:
- Defines product strategy and builds product roadmaps
- Translates product strategy into detailed requirements for prototype construction and final product development by engineering teams
- Responsible for launching new product features and experiences - investigating to define the problem, draft detailed requirements/user stories, plan development sprints, build and implement user testing plans, and support continuous releases
- Builds strong relationships with Business Line leaders and executive stakeholders
- Builds and maintains constructive working relationships with project team members, vendors, and other departments
- Oversees all aspects of assigned IT projects, and takes ownership for ensuring their success
- Plans and directs the work effort involved with the implementation or upgrade of systems
- Develops scope documents, statements of work, and other documentation supporting the justification for new projects
- Works closely with third-party vendors to ensure that project efforts are controlled and completed on a timely basis
- Leads and directs the work of project teams to ensure project efforts are controlled and completed on a timely basis
- Works with appropriate subject matter experts, establish resource plans, expected level of effort and duration to complete tasks
- Reviews and understands or prepares, as needed, business requirements and objectives documentation in support of overall business needs
- Coordinates with appropriate resources to ensure that product communications and training materials are made available as appropriate
- Works with operational teams to ensure a smooth transition from implementation to production and ongoing support phases of a products lifecycle
- Works with vendors and stakeholder to understand product subscription, contract terms, and renewal cycles to best manage fiscal budget
- Other duties as required
Supervisory Responsibilities:
Qualifications, Knowledge, Skills and Abilities: Education:
- High school diploma or GED, required
- Bachelor's degree, preferred
Experience:
- Six (6) or more years IT experience, required
- Experience as a Product Manager, IT Project Manager, Business Systems Analyst, Software Systems Analyst, Business Process Analyst, Technology Support Analyst, or Software Developer, required
- Experience using a standard project management methodology, required
- Experience with scrum and other agile development methods, preferred
- Experience leading and directing the work of others in a project-oriented capacity, preferred
- Experience with the concepts of Project Programs and Portfolios, preferred
- Familiar with a web-based applications environment, preferred
- Familiar with relational database concepts, preferred
- Previous experience working in a professional services firm, preferred
License/Certifications:
- Project Management Professional (PMP) or similar certification, preferred
- PMI Agile Certified Practitioner or similar certification, preferred
Software:
- Experience with project planning applications, preferred
- Experience managing projects in connection with any of the following, preferred: Oracle Cloud, PeopleSoft Financials, PeopleSoft Enterprise Services Automation, Onestream, Microsoft Dynamics CRM, ServiceNow, Azure Data Factory, Azure DevOps, preferred
Language:
Other Knowledge, Skills & Abilities:
- Excellent interpersonal and customer relationship skills
- Ability to manage multiple complex tasks in a fast-paced environment
- Ability to work independently and in a self-directed capacity
- A wide degree of creativity and latitude is expected
- Strong team-building skills
- Demonstrated problem solving skills
- Ability to effectively organize and delegate complex tasks
- Ability to develop project plans and accomplish goals based on experience, educated assumptions, and limited information
- Ability to adapt rapidly to new developments
- Familiarity with project ROI techniques (cost/benefit, NPV, IRR, Earned Value metrics)
- Ability to facilitate meetings efficiently and effectively
- Ability to develop project documentation using diagrams and prose
- Ability to develop project plans and related documentation using diagrams and prose based on customer collaboration
- Excellent written and verbal communication skills
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography. National Range: $125,000 - $155,000
Maryland Range: $125,000 - $155,000
NYC/Long Island/Westchester Range: $125,000 - $155,000
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