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Communication Specialist IV

Mathys-Potestio, LLC
dental insurance, 401(k)
United States, North Carolina, Charlotte
Dec 17, 2025

Communication Specialist IV - Account Manager

Long-term W2 contract (approximately 3 years)

Hybrid role (on-site 3 days per week after onboarding) based in either Raleigh or Charlotte, NC.



Required Experience ("Must Haves")


  • 8+ years of account management and/or creative project management experience



  • Agency experience or experience working within an in-house agency model preferred



Position Summary

The Communications Consultant - Account Manager is responsible for managing the development and execution of communications projects to ensure message and brand consistency and alignment with corporate strategies. This includes marketing and brand campaigns, promotion of products and services, and leveraging strategies across multiple channels.


Job Duties & Responsibilities


  • Serve as the Account Manager and key communications strategist, advisor, and coordinator for advertising, brand, and creative communications initiatives.



  • Support the development, implementation, and evaluation of communications plans based on client needs and business objectives.



  • Coordinate with internal stakeholders to support planning and evaluation processes.



  • Act as the primary point of contact for clients on communications projects.



  • Develop and manage project plans, including schedules and budgets.



  • Build and maintain strong client relationships through a deep understanding of client business goals, customers, and challenges.



  • Maintain open and effective communication, including appropriate in-person engagement and meeting participation.



  • Collaborate closely with creative teams (copywriters, designers) to ensure work is on-strategy, high quality, timely, and cost-efficient.



  • Follow established workflows and processes.



  • Partner with digital communications teams to enhance online marketing channels and ensure adherence to processes.



  • Be available to support after-hours crisis or emergency communications as a secondary Account Manager for limited periods during the year.



Basic Qualifications


  • Bachelor's degree in communications, journalism, public relations, English, or a related field



  • 8+ years of account management experience



  • Experience in advertising, branding, and marketing communications



  • Strong analysis and project management skills



  • Excellent written and verbal communication skills



  • Experience producing integrated campaigns (e.g., print, video, digital, social media, radio)



  • Proficiency with Microsoft Office tools (Outlook, Word, PowerPoint, Excel, SharePoint)



  • Experience using a work management system (e.g., Workamajig or similar)



  • Ability to resolve communications issues with clients and stakeholders



  • Proven ability to build and maintain strong client relationships



  • Experience providing strategic communications counsel



  • Comfort working in a highly matrixed environment



  • Demonstrated ability to tie communications strategy to measurable business outcomes



  • Ability to work independently and collaboratively across multiple stakeholders



  • Self-motivated with minimal supervision



  • Industry-specific experience is a plus



  • Familiarity with Kanban or similar workflow methodologies is a plus



Additional Information


  • Occasional overtime may be required to support special projects or crisis response (approximately 10-15% annually).




The pay for this W-2 position ranges from $48.03-$49.60 per hour. This position may be eligible for PTO, health and dental insurance, and/or 401(k) benefits upon meeting certain length of service and hours requirements.

Mathys+Potestio values applicants of all backgrounds and experiences. We do not discriminate based on race, color, national or ethnic origin, ancestry, age, religion or religious creed, disability or handicap, sex or gender, gender identity and/or expression, sexual orientation, military or veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.

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