New

Training & Documentation Specialist

University of Texas at Dallas

Commensurate with experience

remote work

United States, Texas, Richardson

800 West Campbell Road (Show on map)

Jan 14, 2026

Posting Details

Posting Number	S06823P
Position Title	Training & Documentation Specialist
Functional Title
Department	Shared Services
Salary Range	Commensurate with experience
Pay Basis	Monthly
Position Status	Regular full-time
Location	Multiple Locations
Position End Date (if temporary)
Posting Open Date	01/14/2026
Posting Close Date
Open Until Filled	Yes
Desired Start Date	02/02/2026
Job Summary	This position will collaborate with technical/functional support to provide helpful documentation and knowledge transfer to internal/external customers. Provides training material design, conducts training sessions, and monitor and report on results in support of custom and standard application packages.
Minimum Education and Experience	Bachelor's degree or associate's degree and 2 years of related experience or high school diploma and 4 years of related experience.
Preferred Education and Experience	Bachelor's degree and three years of experience in developing, coordinating and delivering education / training programs within Information Systems, Business Administration, Health Care or related field. Three years' experience providing training in information technology as it relates to PeopleSoft or equivalent ERP systems. Educational or training certification. Ability to work well with people at all levels of the organization and handle fast paced, dynamic environment where competing interests and multiple priorities is the norm. Hands-on experience with one or more PeopleSoft applications (Campus Solutions, Interaction Hub, Human Capital Management, Financials,) including integrating PeopleSoft with non-PeopleSoft Applications. Working Knowledge of PeopleSoft FMS & SCM modules and ancillary systems Working knowledge of User Productivity Kit with an emphasis on development. Working knowledge of creating video tutorials and presentations directly via screencast, or via a direct recording using software. Working knowledge of preparing documentation, process flow diagrams and procedures for handling sensitive data in documentation. Hands-on experience with educational or training software packages. Prior experience with University of Texas Institution or other agency of higher education preferred. *Solid working knowledge of all phases of the software/application development lifecycle
Other Qualifications	To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.
Essential Duties and Responsibilities	Contribute independently and execution of assigned tasks including: Plans, organizes, prepares and conducts functional and Information Technology training and educational programs for users. Performs needs assessments to determine educational interventions and course development. Maintains records of training activities and assesses program effectiveness. Participates in curriculum development. Identifies operational inefficiencies and problems and communicates/coordinates improvements where possible. Develops communications to inform users of new technologies or systems upgrades. Demonstrates application functionality to educate internal/campus customers. Assists Team Leadership with creating, modifying and presenting materials for new and updated enhancements. Participates in creating, modifying and training of test script automation tool. Maintain and update training inventory repository. Recommends process/procedure improvements Collaborate and share knowledge including: Demonstrating expertise to educate internal/campus customers Documenting and sharing tools, tips and knowledge within and across teams Provide content/develop training materials to external end users Deliver or conduct interactive trainings on demand Contribute knowledge and process improvement including: Serve as liaison between customer and business analyst and development team Make recommendations for process/procedure improvements Posts and reviews with internal/campus customers helpful documentation for SME Project management Other functions as assigned
Physical Demands and Working Conditions	May work around standard office conditions. Repetitive use of a keyboard at a workstation. Some travel may be required. Uses standard office equipment. *Requires occasional evening or weekend hours.
Physical Activities
Working Conditions
Additional Information	Position location will be discussed during interview process. Location can be Fort Worth, TX or Richardson, TX. Hybrid remote work environment available. A UT Dallas Remote Work Agreement is required upon employment. Must have the ability to be on Richardson campus within 48 hours of notice.
Special Instructions Summary
Important Message	1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public. 2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the *ADA Coordinator* . For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.