New

Client Coordinator

TEKsystems
$15.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Illinois, Rockford
Feb 04, 2026
The Client Coordinator is responsible for processing cases through CMS and client portals, entering accurate data into internal systems, and ensuring all required documentation is complete and compliant. This role requires strong attention to detail, excellent customer service, and the ability to work efficiently in a highvolume, deadlinedriven environment. Key Responsibilities Case Processing & Data Management * Process cases through CMS and client portals by entering, reviewing, and verifying eligibility and case details. * Handle highvolume data preparation, data entry, documentation, tracking, and filing with accuracy and consistency. * Maintain complete and precise digital records in compliance with company, regulatory, and CMS standards. Medical Record Handling * Retrieve medical records from external client sites and upload them into the internal database. * Review medical records to ensure all required sections are complete, accurate, and properly formatted. * Assign completed medical records to appropriate clinical reviewers for treatment or diagnosis evaluation to support insurance claim decisions. Client Communication & Support * Respond promptly and professionally to client emails regarding case questions, status updates, concerns, or information requests. * Use internal systems and databases to enter, retrieve, and update client or case information. * Maintain ongoing communication with QA teams regarding pending reports, case progress, and workflow requirements. Provider Coordination * Contact physicians or clinical providers to assign cases, gather missing information, or update case statuses. * Ensure all communications and updates are accurately reflected in internal records. Compliance & Quality * Follow established guidelines for HIPAA, CMS requirements, and company policies. * Uphold all quality benchmarks, confidentiality standards, and documentation expectations. Required Skills * Data entry * Computer literacy * Microsoft Office (Excel, Outlook) * Electronic medical records * Medical terminology (preferred) * Insurance or healthcare industry familiarity * Salesforce CRM or similar systems * Customer service * W365 / Edge Top Skills * Data entry * Computer literacy * Microsoft Office * Microsoft Excel * Outlook * Insurance * Medical record handling Qualifications Must-Haves * Reliable internet connection and private workspace * High school diploma or equivalent * Strong communication skills * Dependability and timemanagement skills * High level of computer proficiency Nice-to-Haves * Prior experience reviewing contracts * Experience in healthcare, insurance, or medical documentation * Strong attention to detail and accuracy Team Information IDR (Independent Dispute Resolution) Team: This team supports processes established under the federal No Surprises Act, ensuring accurate documentation and fair case handling. Experience Level Entry Level Job Type & LocationThis is a Contract position based out of Rockford, IL. Pay and BenefitsThe pay range for this position is $15.00 - $15.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Feb 17, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.