Director Sales Training & Development

Job Description:

The Director Sales Training & Development is a critical role within the Genie organization, responsible for the development, implementation, and continuous improvement of a comprehensive Global Sales Team training syllabus focused on Machines & Parts. This includes both Product and Value selling skills.

The role requires close collaboration with Sales, Marketing, and Product Management teams to ensure alignment and support for all Sales Event coordination, as well as the support of execution of the Product Management Voice of the Customer (VOC) initiatives from each of the global regions.

What you'll do

• Sales Training Development:
  • Design, develop, and implement a global training syllabus for Sales Teams, focusing on Machines & Parts.
  • Identify content & delivery owners for each course developed.
  • Incorporate both product knowledge and value-based selling techniques into the training modules.
  • Conduct regular assessments and updates of training materials to ensure relevance and effectiveness.
  • Customize training content to accommodate different cultural nuances and language preferences.

• Customer Product Familiarization & Hire Desk Training:
  • Develop and support delivery of training programs to enhance customer product knowledge, ensuring customers are well-versed in the features and benefits of our products.
  • Provide comprehensive Hire Desk training to ensure effective customer interactions and satisfaction.

• Sales Event Coordination:
  • Serve as the primary liaison between Sales, Marketing, and Product Management teams for all Sales Event planning and execution.
  • Coordinate logistics and content for Sales Events, ensuring alignment with business objectives and product messaging.

• Support for Strategic Accounts:
  • Provide specialized support for customer events targeting our global Strategic accounts.
  • Work closely with the Sales and Product Management teams to ensure these events meet the specific needs and expectations of key customers.

• Marketing Event Support:
  • Support the planning and delivery of customer events and selected marketing events and trade shows, liaising with marketing, product management and sales teams.

• Product Management Voice of the Customer (VOC) Execution:
  • Support Director, Customer Experience and Product Management tTeams on the creation of VOC questionnaires.
  • Support the execution of Product Management's VOC initiatives across all global regions in co-ordination with Regional Product Management teams.
  • Collect, analyze, and report on customer feedback to drive continuous product improvement and innovation to support Genie New Product Development (NPD) programs.

• Support NPD Programs
  • Support the development of product specification and project scope for new product development, ensuring customer VOC is addressed.
  • Coordinate and support customer councils for the validation of product design and quality.

• Cross-functional Collaboration:
  • Work closely with cross-functional teams to ensure training, events, and VOC initiatives are aligned with overall business strategies and objectives.
  • Provide regular updates and reports to senior management on the effectiveness of training programs, events, and VOC initiatives.

What you'll bring

• Bachelor's degree in business, Marketing, Sales, or a related field.
• Minimum of 5 years of experience in a sales training or customer engagement role, preferably in the machines and parts industry.
• Strong understanding of Product and Value selling strategies.
• Excellent communication and presentation skills, with the ability to engage and motivate a global sales team.
• Proven experience in event coordination and project management.
• Ability to work collaboratively across multiple teams and regions.
• Willingness to travel internationally as required.
• Experience of global strategic account management.
• Working knowledge of VOC methodologies and product management processes.

• AWP Product line & market knowledge and expertise

Languages:

• Fluency in English, written and spoken.
• Ideally fluency in multiple languages to cater to global stakeholders to ensure consistency in training across diverse cultures.

Travel:

• Must be willing to travel (Up to 50%)

Salary: The salary range for this position is $173,500-$197,000 USD. The salary range may be higher or lower depending on the applicant's location. In addition to base salary, this position is eligible for a performance bonus. All eligible Team Members will be offered health insurance (medical, dental, vision, Rx), life insurance, accidental death & dismemberment (AD&D), short-term and long-term disability, extended leave options, paid time off, company holidays, 401k matching, employee stock purchase plan, legal assistance, wellness programs, tuition reimbursement and discount programs.

Why join us

• We are a global company, and our culture is defined byour Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Check out this video! The Terex purpose
• Safety is an absolute way of life. We expect all team members to prioritize safety and commit to Zero Harm.
• Our top priority is creating an inclusive environment where every team member feels safe, supported, and valued.
• We make a positive impact by providing innovative solutions, engaging our people, and operating in a sustainable way.
• We are committed to helping team members reach their full potential.
• Through innovation and collaboration, our vision remains forward-looking, and we aim to be a catalyst for change, inspiring others tobuild a better world for generations.
• We offer competitive salaries, health insurance (medical, dental, vision, Rx), life insurance, accidental death & dismemberment (AD&D), short-term and long-term disability, extended leave options, paid time off, company holidays, 401k matching, employee stock purchase plan, legal assistance, wellness programs, tuition reimbursement and discount programs.
• For more information on why Terex is a great place to work click on the link - Careers | Terex Corporate

If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.

About Terex:

Terex Corporation is a global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We design, build, and support products used in maintenance, manufacturing, energy, minerals and materials management, construction, waste and recycling, and the entertainment industry. We provide best-in-class lifecycle support to our customers through our global parts and services organization, and offer complementary digital solutions, designed to help our customers maximize their return on their investment. Certain Terex products and solutions enable customers to reduce their impact on the environment including electric and hybrid offerings that deliver quiet and emission-free performance, products that support renewable energy, and products that aid in the recovery of useful materials from various types of waste. Our products are manufactured in North America, Europe, and Asia Pacific and sold worldwide.

Additional Information:

We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. We are committed to recruiting, engaging, developing, and retaining team members at all levels of our global workforce. Our culture is defined by our Terex Way Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Our values are the driving force behind our commitment to maintain an inclusive, supportive, non-discriminatory, and safe workplace for all team members. To that end, we are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions.As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. If you are a qualified individual with a disability, including disabled veterans, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the recruiting department (person or department) atGlobaltalentacquisitions@terex.com.

The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.