Process Owner - Account Management - Remote
 Symetra | |
paid holidays, sick time, 401(k)
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 United States | |
 Feb 07, 2026 | |
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Symetra has an exciting opportunity to join our Account Management team as a Process Owner! About the role As a Process Owner, you will help drive effective management and continuous improvement of business processes within the Benefits Account Management and Implementation teams. You'll analyze how work gets done today, identify opportunities for improvement, and help design solutions that enhance the endtoend customer experience. In this role, you'll collaborate with crossfunctional partners to document processes, make recommendations, support decisionmaking, and assist with the design and rollout of process changes and tools. You will also lead and deliver various team projects-often involving multiple stakeholders and departments. What You will Do
Why Work at Symetra Here's what some of our employees have to say about why they work at Symetra: "My advice to anyone considering a role at Symetra is to take full advantage of the incredible benefits offered-many of which are available on a near-daily basis. From inclusive groups like Women in Numbers to our Lunch and Learn Consortiums, these opportunities go beyond the job itself. Whether you're in an entry-level position or executive leadership, these programs are a fantastic way to connect, grow, and learn about other areas of the company." - Sandra A., Sr. Account Manager "Symetra cares about doing what's right for their customers and that we have a great culture." - Jackie B., Regional Account Manager What we offer you Benefits and Perks We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.
Compensation Salary Range: $79,900 - $133,200 plus eligibility for annual bonus program Who You Are
We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.
Creating a world where more people have access to financial freedom
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: https://symetra.eightfold.ai/careers
Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements:
As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:
When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above.
Identity Verification
Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.
Failure to comply with verification procedures may result in:
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