New

Technical Support Specialist

TEKsystems
$22.00 - $24.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Florida, Tampa
Feb 08, 2026
Description Join a small, trusted team responsible for the end to end endpoint lifecycle for a distributed workforce. This role focuses heavily on imaging, deployment, shipping/receiving, inventory management, and device support, along with providing high quality remote end user support in a regulated environment. 1 1/2 + YEARS of experience * Own the endpoint hardware lifecycle, including imaging, configuration, deployment, shipping, returns, replacements, and device retirement * Execute joiners and leavers processes, ensuring timely equipment delivery, recovery, and deprovisioning * Maintain accurate hardware and peripheral inventory, including unassigned, deployed, and disposed assets * Provide remote support for end users, resolving tickets efficiently and ensuring clear communication through closure * Troubleshoot and support Windows 10, peripherals, mobile devices, and basic business applications * Support remote access and core technologies including VPN, VDI, Active Directory, networking, email, telephony, and file sharing * Participate in root cause analysis for recurring issues and identify opportunities for automation * Contribute to special projects and participate in an on call rotation, including occasional off hours work * Some technical training/college preferred along with 3+ years of technology support experience in a medium to large organization * Strong hands on experience with Windows 11 and endpoint deployment * Experience with Apple iOS devices * Knowledge of Intune and/or SCCM * Proficiency with the Microsoft Office Suite * Experience supporting a remote or distributed workforce * Background working in a highly regulated and secure environment * Excellent customer service, communication, and problem solving skills * Highly organized, detail oriented, and able to manage multiple priorities * Self starter who actively seeks learning opportunities MUST work on-site in our Tampa, FL location 4 days/week with 1 WFH day Please note - Final candidate may be asked to attend an in-person interview in our Tampa location Skills Technical support, Customer service, Windows, Window 11, VPN, Tickets, Hardware, Help desk, Desktop, Help desk support, Troubleshooting, Active directory, Phone support Top Skills Details Technical support,Customer service,Windows,Window 11,VPN,Tickets,Hardware,Help desk,Desktop,Help desk support,Troubleshooting Additional Skills & Qualifications Helpdesk Hardware support Experience Level Intermediate Job Type & LocationThis is a Contract position based out of Tampa, FL. Pay and BenefitsThe pay range for this position is $22.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Tampa,FL. Application DeadlineThis position is anticipated to close on Feb 11, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.