Workforce Strategy & Planning Program Manager (Individual Contributor)

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are looking for a Workforce Strategy & Planning Program Manager to join DET's Workforce Strategy & Planning team. This is an individual contributor role focused on designing and executing strategic workforce programs that shape DET's future capabilities-bridging today's talent needs with tomorrow's AI-driven transformation.

This role is ideal for someone with ~5+ years of experience who brings a balance of structured thinking and hands-on execution. You will not only help define workforce strategies, but also drive their implementation and adoption across the organization.

You will own a high-impact portfolio focused on growing Early Career talent and helping define DET's future Work Architecture-including role definitions, skills frameworks, and career leveling aligned to AI and Agent augmentation. This work will serve as the foundation for workforce planning, recruiting, and talent development.

Beyond program design and execution, you will act as a strategic enabler-driving adoption through communications, leadership enablement, and content. Partnering closely with DET leadership and Employee Success (HR), you will help ensure workforce programs are aligned to enterprise priorities and deliver measurable business impact.

• Architect the Future-Ready Work Architecture: Support the design and ongoing evolution of DET's Work Architecture (Skills Library, Role Profiles, Leveling Guides) to integrate AI and Agents alongside human work

• Grow Early Career Talent: Own and execute the DET Internship program, helping build a strong pipeline of future-ready talent

• Enable Leadership & Organizational Readiness: Partner with DET leaders to drive adoption of workforce programs through communications, training, and content

• Orchestrate Downstream Integration: Ensure Work Architecture informs key workforce processes including headcount planning, recruiting, and training

• Lead Program Execution: Manage and deliver workforce transformation initiatives, ensuring timelines, stakeholder alignment, and outcomes are met

• Analyze, Research, and Act: Conduct data analysis and market research to identify trends and translate insights into actionable workforce strategies

• ~5+ years of experience in workforce strategy, workforce planning, organizational effectiveness, talent strategy, or related fields

• Experience executing (not just designing) workforce or talent programs (e.g., early career, skills frameworks, workforce planning)

• Strong program or project management skills with the ability to manage multiple stakeholders and deliver against timelines

• Experience in consulting (e.g., org effectiveness, human capital, workforce transformation) or in-house HR/People Strategy roles

• Strong analytical and problem-solving skills; ability to synthesize data into actionable insights

• Excellent communication skills with the ability to translate complex concepts into clear, compelling messaging

• Experience partnering cross-functionally with HR, Finance, and business leaders

• Ability to operate in ambiguity, adapt quickly, and drive outcomes in a fast-paced environment

• Strategic Thinker: Connects details to broader business impact and anticipates challenges

• Innovates for Growth: Seeks continuous improvement and aligns work to business strategy

• Focus on Customer Success: Builds strong relationships with internal stakeholders and partners

• Builds Trust & Credibility: Demonstrates sound judgment, integrity, and a growth mindset

• Leads Through Change: Thrives in ambiguity and drives clarity and execution in evolving environments

• Play a key role in shaping how Salesforce operates as "Customer Zero" for AI and agentic technologies

• Drive impactful workforce programs within a high-visibility transformation initiative

• Gain exposure to senior leadership while owning meaningful, end-to-end program execution

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

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