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Company Description
Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California's best attractions including Santa Monica Pier and its historic carousel as well as Third StreetPromenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer's market. What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Career development opportunities with national and international promotion opportunities. The sky is your limit
- Pay Rate: $32.44USDGross hourly
Job Description
Reporting to the Assistant Director of Rooms, the Housekeeping Coordinator plays a central role in the daily operation of the housekeeping department. This position ensures effective communication, efficient staff coordination, and accurate room status management to support exceptional guest service and timely room readiness. Responsibilities and essential job functions include but are not limited to the following:
- Provide consistently professional, friendly, and engaging service while supporting a guest-focused culture
- Coordinate daily assignments for Room Attendants and House Attendants to ensure efficient workflow and productivity
- Organize, prioritize, and dispatch housekeeping staff to ensure rooms are cleaned and ready by established check-in times
- Monitor and update room statuses in the property management system (PMS) in collaboration with room inspectors
- Maintain constant communication with the Front Desk regarding room availability, priorities, and special guest requests
- Answer all departmental phone calls promptly and professionally, following established service and telephone etiquette standards following LQA and brand standards
- Communicate effectively with team members via radio or other communication tools to adjust assignments and respond to guest needs
- Ensure all guest requests and service orders are tracked, followed up on, and completed in a timely manner
- Prepare, review, and maintain accurate daily reports, logs, and records
- Coordinate and monitor guest laundry requests and deliveries as needed
- Maintain a clean, organized, and fully stocked housekeeping office
- Report low inventory levels, operational issues, or concerns to Housekeeping Leadership
- Support overall departmental operations and assist with special projects as required
Qualifications
- Proven ability to manage multiple tasks and deadlines in a fast-paced environment
- Strong organizational and time management skills with attention to detail
- Previous housekeeping or hospitality experience preferred
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and sound judgment
- Proficient in basic computer systems; experience with PMS is an asset
- Highly responsible, reliable, and able to work both independently and as part of a team
Additional Information
All your information will be kept confidential according to EEO guidelines. Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor,visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS #LI-YC1
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