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HCS Director of Care Redesign

UNC Health Care
$63.97 - $91.95 per hour
United States, North Carolina, Morrisville
1025 Think Place (Show on map)
Mar 19, 2026

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

The HCS Director of Care Redesign leads programs, projects, and teams in reducing unwarranted variation in quality, cost, outcomes, and experience across the healthcare system. The Director is responsible for leading a team of Care Redesign Leaders to engage multidisciplinary clinical stakeholders from across the system to develop system-wide care pathways including EHR integration and reporting. Reporting to the Executive Director of Hospital Quality and Care Redesign, the Director functions as part of the Care Redesign leadership team and is responsible for promoting a culture consistent with the health care system's mission, core values, and standards of conduct.

Responsibilities:

1. Develops, plans, organizes, and directs the entire portfolio of programs and projects within Care Redesign strategic roadmap. Directs the planning, development, socialization, and implementation of clinical care pathways. Reports impact regularly to hospital-specific and system-wide audiences
2. Works closely with leadership from Unified Quality, owned and managed hospitals, Service Line leaders, Physician leaders, UNC Health Alliance on Care Redesign priorities and solutions across the Health Care System
3. Serves as a spokesperson for Care Redesign and communicates results to key system stakeholders including: Quality Improvement Oversight Committee, UNC Health Physicians Leadership, Service Line leaders, and individual hospital leadership teams
4. Supports the development and implementation of the fiscal and capital plans and adjusts accordingly to support the financial success of the department
5. Develops and fosters effective collaboration between departments and other affiliated services to ensure integrated approach to providing best in class services. Functions as an effective senior liaison and intermediary between care delivery teams.
6. Works collaboratively with the Care Redesign team and other departments across the continuum of healthcare services to develop effective data analytics, care management processes, cost avoidance measures and mutually beneficial relationships that enhance evidence-based health care delivery and quality outcomes
7. Actively participates in UNC HCS committees related to high quality/low-cost health care, internal and external provider relationships, managed care agreements, supply chain processes, and patient outreach.

Other Information

Other information:
Education Requirements:
* Bachelor's degree required. Master's degree preferred.
Licensure/Certification Requirements:
* Facilitation, Lean Six Sigma, Quality, or Project Management strongly preferred.
No licensure or certification requirements
Prior clinical experience (Nursing, PT/OT/SLP, etc) preferred
Healthcare Quality certification (Lean Six Sigma, CPHQ, IHI, etc) or Project Management Certification (e.g., PMP) preferred
Professional Experience Requirements:
* Seven (7) years of related experience, with at least five (5) years of management experience in quality, project management, and data analysis.
Knowledge/Skills/and Abilities Requirements:
* Demonstrates high degree of management skill, including, but not limited to leadership, collaboration skills, negotiation skills, motivational skills, and conflict resolution aptitude.
* Experience defining organizational strategies including the development of highly professional PowerPoint presentations.
* Demonstrated ability to work in ambiguous settings, to independently structure analysis and to drive to recommendations.
* Demonstrated ability to initiate projects, define project plans, and lead project teams.
* Demonstrated strength in people skills (leadership, collaboration, negotiation, and influence).


Job Details

Legal Employer: STATE

Entity: Shared Services

Organization Unit: UNC HCS Care Redesign

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range:$63.97 - $91.95 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

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