Patient Access Coordinator

Summary

Job Description:

Oncology - Certified Nursing Assistant/Patient Access Coordinator

8a-4:30p Monday - Friday

The Oncology Unit is a specialized inpatient and outpatient care unit dedicated to the diagnosis, treatment, and management of patients with cancer. The unit provides comprehensive, multidisciplinary care that includes chemotherapy administration, radiation therapy coordination, pain management, symptom control, and palliative care.

Patient Access Coordinator/Certified Nursing Assistant

Overall, the Patient Access Coordinator helps to streamline administrative processes, improve patient satisfaction, and ensure that patients receive timely and appropriate care. Most of the information submitted on a claim derives from an Access team member. Duties include, but are not limited to:

• Completing a thorough admissions process of all inpatients and outpatients.
• Exemplary customer service skills are crucial in this role.
• Ensure that accurate information is collected, that they are always sensitive to the confidentiality of this information, and that patients are aware of their rights as determined by HIPAA regulations and company policy.
• Extensive Insurance experience/training is vital to success within this role.
• Maintain compliance with state and federal regulatory body requirements regarding access services.
• Verification of Insurance Eligibility, Compliance, Point of Service estimates and collections are part of their responsibility.
• Performs direct patient care procedures and related tasks; assists in obtaining patient histories, takes vital signs and I &O and documents, prepares chart packs, and assists with medical procedures as delegated by nursing staff.

Requirements:

• High School Diploma or equivalent
• Must Type 40-45 WPM
• Essential Microsoft Office Experience
• Basic Life Support (must be obtained within three months of hire)

Benefits: Full-Time 32 weekly hours (0.8 FTE) - 40 weekly hours (1.0 FTE)

• Health, Vision, Dental and Pet Insurance

• Life Insurance

• Short Term and Long-Term Disability and Life Insurance

• Identity Theft Protection

• Tuition Reimbursement up to $6,000 annually

• Company paid Maternity and Paternity Leave

• 5 days of Paid Time Off available upon hire

• Bereavement Leave (includes pets)

• PTO Sell Back Program

• Compassionate Leave Sharing Program (PTO Donation)

• Employee Support Fund, for employees in need of emergency financial support

Retirement with Company Match

Work Experience

Education