Aquatics Coordinator

Reporting to the Assistant Director of Aquatic Operations, Coordinators are responsible for daily operations including pool maintenance, guest service, facility and equipment operations and maintenance, delivery of programs and services, program design and curriculum, and safety and risk management. This position coordinates hiring, training, and supervision of student staff and part-time staff who support facilities and facilitate programs in Aquatics.

The position supports departmental and university policies, procedures, and the mission, vision, and values of Campus Recreation, representing the department in a fair, cooperative, and positive manner.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

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Staff Management:

• Assist with recruiting, hiring, training, scheduling, supervising and evaluating student staff for all hours of operations and programming including, but not limited to: Lifeguards, Aquatic Supervisors, Pool Maintenance, Swim Instructors, Certification Instructors, and Student Coordinators. Emphasis on developing and creating leadership training and student development learning outcomes for all positions. The number of student staff varies with programming and facility needs.
• Maintain appropriate records to ensure all aquatic staff are trained, qualified, and certified in their respective areas including regular in-services, professional development training, and audits.
• Administer formal student staff performance assessments each semester for all positions and personnel.
• Conduct regular meetings and engagement opportunities with student coordinators and leadership staff to monitor progress and assign responsibilities.
• Track daily, monthly, semester, and annual maintenance tasks for staff to complete while on shift.

Operations and Programming:

• Assist with the day-to-day usage and integrity of the Student Recreation Center Aquatic Facility and Programs operating space and equipment (50-meter x 25-yard swimming pool; shallow lane; office space; deck space; outdoor conference room; aquatic pump room; and recreational equipment).
• Assist with assessment, evaluation, and direction for the Aquatics programming designed to achieve the Campus Recreation vision and area goals. Programs include, but are not limited to, first aid and CPR classes (American Red Cross), lifeguard training, swim lessons, swim clinics, water safety and competency training, pool rentals, instructor certifications, leisure programming, youth program development, and special events.
• Serve as the Certified Pool Operator for the aquatics center and ensure quality standards are met for the aquatics center with a focus on water chemistry. Responsible for the chemical balance, cleanliness, servicing and troubleshooting pool operations.
• Monitor testing and documentation of water tests and the operation of the filtration and chlorination system. Troubleshoot issues as reported.
• Assist the Assistant Director of Aquatic Operations in developing, maintaining and evaluating standard operating procedures for general and preventative maintenance.
• Coordinate, inventory, maintain and track usage of all aquatic equipment, chemical purchases, and deliveries to ensure quality, safety and security.
• Assist the Assistant Director of Aquatic Operations in developing and implementing new facility operations and program offerings based on the needs of the users to increase participation and income.
• Assist the Assistant Director of Aquatic Operations in facility and programming and corresponding procedural changes based on current research concerning participation, interest, trends, fiscal analysis, and resource availability.
• Coordinate and directly lead certification courses to the department and public per program slate to meet program and financial goals. Instruct internal staff certification courses to maintain staff certifications.
• Maintain cleaning and maintenance schedules for the pool and associated support spaces. Ensure facility maintenance issues are addressed in a timely and proper fashion.
• Maintain pump room, aquatics center routine and preventative maintenance plans, inspection and upkeep of outdoor pool to include both automated and manual chemical dispensing, balancing and testing, and scheduling maintenance and operation of the pump/valve system including regular filter cleaning/replacing. Address and treat all water chemistry or mechanical issues immediately with guidance of the Assistant Director.
• Assist with management of American Red Cross Learning Center, RecTrac, SubitUp, Connect2 and other digital operating systems for Aquatics.

Risk Management:

• Conduct annual evaluation and update of the Division's aquatics emergency action plan with student staff.
• Perform regular assessments/safety inspections of facilities and equipment to identify potential risks associated with recreational participation at CREC and ensure proper documentation of inspections; maintain standards to ensure a safe environment and make recommendations to leadership for improvements.
• Ensure the safety of all aquatic equipment and aquatic facilities.
• Respond to all participant and staff disciplinary incidents concerning CREC protocols and University policies.
• Assist in facility inspections, AED inspections, safety training and audits for the Department via the Risk Management Work Team.
• Assist in tracking and reviewing Departmental certifications for compliance.

Communication:

• Collaborate with student organizations and campus partners to host special events or increase engagement throughout the academic calendar to help generate revenue for the program and/or increase participation and engagement.
• Assist the Assistant Director of Aquatic Operations with participant focused non-instructional aquatic programs focused on attracting new users, enhancing the aquatic users' experience, and income generation.
• Streamline program registration, enrollment, and payment via online, phone, and in-person following university and department guidelines.
• Assist with the implementation of program assessment tools to assess market needs and interests, participant satisfaction and overall program feedback. Report on results, including strategies for process improvement.

Administration:

• Assure high quality customer service by maintaining contact with participants, responding to their comments and suggestions.
• Monitor the Campus Recreational Sports Aquatics web page and keep program information accurate.
• Assist with the annual budget submission. Provide financial supervision necessary to achieve budget targets, carrying out best practices in financial stewardship.
• Execute equipment and supply purchasing within budgetary parameters according to U of A policies.
• Provide ongoing, semester and annual updates on pertinent measures of success, including participation, assessment data, financial status and area happenings.
• Participate in annual development of program and unit goals and objectives; assist with the preparation of semester and annual reports to document achievements, needs and recommendations that shape ongoing planning.
• Solicit and evaluate input from participants and groups using all Recreational Sports aquatic programs and facilities. Collaborate with department staff to ensure facility spaces are maintained as needed to meet industry standards for programmatic use.
• Under the guidance of the Assistant Director and department marketing staff, implement publicity strategies to maximize program participation. Conduct outreach efforts to increase awareness and visibility of the program.
• Maintain relationships and collaborate with Campus Recreation, the University of Arizona and Tucson community as necessary to achieve program success, collaborations and partnerships.
• Ensure proficiency in Campus Recreation and University of Arizona policies, procedures and processes.
• Participate in Campus Recreation, University of Arizona and pertinent industry training and development opportunities and industry professional development through presenting at workshops, research, writing articles and/or creative projects. Serve on Division, School, or University committees as assigned.
• Assist with Campus Recreational Sports special events and provide night, weekend, and break coverage as part of professional staff rotation.

Upon hire, the following certifications and training will need to be completed. Campus Recreation can offer these certifications and/or support employee to obtain them within 90 days of hire:

• American Red Cross Lifeguard
• American Red Cross Lifeguarding Instructor
• American Red Cross Water Safety Instructor
• Blood Borne Pathogens
• Certified Pool Operator

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

• Bachelor's degree or equivalent advanced learning attained through professional level experience required.
• Minimum of 3 years of related work experience or equivalent combination of education and work experience required.

• Bachelor's degree in recreation, sports management, higher education, physical education, public health or related field or equivalent advanced learning attained through professional level experience.
• Graduate Assistantships in Collegiate Recreation resulting in a Master's Degree qualify for minimum qualifications.