Quality Assurance Administrator

• Support in maintenance of company inspection data and quality metrics;
• Utilize Oracle and Microsoft Office in the creation, posting and distribution of all daily, weekly, monthly and annual production/quality performance reports. Maintain production scrap report in support of cell team metric meetings.
• Data entry of serial numbers, transact buses sold, in-transit and delivered to generate invoices for Finance group. Assist in coordination with Finance for milestone payments. Produce bus packets for delivery and ensure they are placed on the bus ready for the driver.
• Responsible for organizing, archiving and retrieval of production books and other quality assurance documents in compliance with the New Flyer Document Retention Standard.
• Perform research from past quality data and paperwork to assist investigation of present/incoming issues. Look up previous installations, rejects, and oracle information to support projects, as well as information gathering for warranty or recall notices.
• Support companywide 5S program by doing 5S audits in plant.
• Plan, Schedule, and Lead Anniston ISO Internal Validation Audit including printing and organizing all supporting documents, getting commitment for auditors from cross-functional groups. Travel to other NFI locations with Internal ISO Audit group to support other audits as needed due to manpower constraints.
• Coordinate with property inspectors and assist in maintenance of property inspector's office
• Coordinate with customs coordinator for price information of coaches. Ensure customs documents are filed accordingly for release of coaches delivered to Canada. Coordinate with port authorities when bus needs to be loaded onto a ferry during transit.
• Prepare documentation required for bus delivery.
• Coordinate and schedule shipment of buses with both drive-away services as well as truck shipments of zero emissions buses. Facilitate the loading process with Production support to load ZEB buses. Communicate delivery information to CPM. Maintain sold-not-shipped report and track all conditions that must be completed before shipment.
• Serve as POC for initial breakdown calls during delivery from drivers or through ERSA. Assist ERSA with finding repair garages and towing companies. Follow up with ERSA or garages about in-delivery repairs and updates, and coordinate repair facility contact with subject matter experts within NFI to assist with information and repairs.
• Review breakdown invoices and recommend approval for payment as required in concert with the ERSA Roadside Assistance Coordinators.
• Serve as Travel Coordinator for the QA department throughout all facilities, including arranging for properly scheduled flights, hotels, and car reservations, as well as making reservation and delivering a completed travel itinerary.
• Assist in the maintenance, distribution and updates of Quality Standards and Quality Alerts.
• Review and consolidate Collection Plans in Live QA in daily basis.
• Order office supplies and process purchase orders for supplies required by QA.
• Maintain vacation and training schedule.
• Perform filing and file maintenance, general typing /formatting of reports of QA documents, posting of miscellaneous QA information on bulletin boards, visibility boards, etc.
• Provide other administrative duties and clerical support for the quality assurance department as needed.

Requirements

• Experience in office administration/clerical work
• Proficiency with MS Office (Excel, Word, PowerPoint, Power BI) and SharePoint
• Data Analysis
• Organizational skills
• Interpersonal skills
• Ability to lift a max of 25 lbs.
• Ability to walk, stand, sit for long periods of time
• Travel up to 10%
• High School Diploma or GED

Benefits

• Competitive Wages
• Be a part of a team leading the world's electrification of mass mobility
• Comprehensive benefit package with Immediate benefit eligibility
• Paid holidays and vacation
• 401K with generous company match
• Passionate about creating a better product, a better workplace, and a better world
• Inclusive workplace culture that values and empowers team members.
• On-the-job training in a continuous learning environment (we've invested 10.9 million in 2023)
• Advancement opportunities within our family of companies

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New Flyer is an EEO/AA/Female/Minority/Disabled/Vets Employer. Accommodations are available at all stages of the recruitment process, at the candidates' request.

NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. News and information are available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.arbocsv.com, www.alexander-dennis.com, www.carfaircomposites.com and www.nfi.parts.