Position Title: IVA Specialist (Digital Lab, AEM & Veeva)
Duration: 12 months - Possible temp to perm
Location: Remote or Hybrid (North Chicago, IL - optional)
Work Schedule: 9:00 AM - 5:00 PM (Central Time)
Description:
The
IVA Specialist will be part of a
Digital Lab Veeva team, responsible for creating, managing, and routing
Veeva CLM (Closed Loop Marketing) / Interactive Visual Aid (IVA) content for
HCP marketing teams.
This role focuses heavily on
content management,
digital asset execution, and
high-volume content updates within
Adobe Experience Manager (AEM). The specialist will work with
pre-approved content, ensuring proper formatting, functionality, and compliance within a
highly regulated environment.
The position involves close collaboration with
marketing teams,
Sales teams, and
internal/external agencies to update design assets, manage workflows, and ensure smooth execution of digital content across
web and mobile platforms.
Additionally, this role supports
Veeva PromoMats / CLM workflows, including
content routing through the Material Review (MLR) process, and contributes to
process improvements,
template standardization, and
platform enhancements.
Key Responsibilities
- Create, build, and manage Veeva CLM / IVA content using AEM (Adobe Experience Manager)
- Perform high-volume content updates, edits, and asset management
- Route content through Veeva PromoMats / Material Review (MLR) process as content owner/originator
- Collaborate with marketing teams and stakeholders to execute digital content requirements
- Partner with internal and external agencies for design updates and asset modifications
- Utilize Figma for design alignment and content preparation (approx. 20% design focus)
- Support web and mobile-based content execution
- Maintain and standardize reusable components and templates across brands
- Provide feedback and enhancement ideas for AEM / Veeva CLM platforms
- Manage multiple projects simultaneously in a fast-paced, high-volume environment
- Ensure content accuracy, proofreading, and compliance
Required Skills & Qualifications
- Strong experience with Adobe Experience Manager (AEM) (must-have)
- Experience with Figma (design collaboration and content execution)
- Hands-on experience with content management and digital asset workflows
- Experience working with web and mobile digital platforms
- Ability to handle high-volume content updates and modifications
- Strong project coordination and stakeholder management skills
- Ability to manage multiple projects under tight deadlines
- Strong attention to detail, including editing and proofreading
- Excellent communication skills (written, verbal, interpersonal)
Preferred Qualifications
- Familiarity with AEM + Veeva integrated environments
- Experience creating, building, or deploying Veeva CLM / IVA content
- Exposure to Veeva PromoMats / CLM workflows and routing
- Familiarity with Veeva CRM
- Understanding of Material Review (MLR) process in regulated environments
- Experience with Workfront
- Background in pharma or highly regulated industries
- Experience working in digital marketing or interactive agencies
Additional Information
- Role is primarily focused on content management (80%) and design support (20%)
- Majority of work involves content updates (50%) and routing/review coordination (30%)
- Candidates with strong AEM experience may be considered even without Veeva experience
- Relocation at candidate's expense is acceptable.
|