Administrative Coordinator - M-F 8a-4p

NYU Langone Hospital-Brooklyn is a full-service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn. The hospital is central to a comprehensive network of affiliated ambulatory and outpatient practices, and serves as NYU Langone Health's anchor for healthcare access, growth, and delivery in the entire borough. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

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Position Summary:
We have an exciting opportunity to join our team as a Administrative Coordinator.

In this role, the successful candidate The GI Navigator will coordinate direct-to-procedure colonoscopies ordered, primarily supporting the Cancer Outreach Program. This role will conduct proactive outreach to patients to provide education, bowel prep instructions, and ongoing support leading up to their procedures. The GI Navigator will collaborate closely with referring providers and GI to ensure timely, streamlined access to colonoscopy services.

Job Responsibilities:

• Coordinate direct-to-procedure colonoscopies ordered by primary care providers, ensuring timely access to care.
• Conduct telephone, electronic, and/or in-person outreach to patients to explain the procedure, provide bowel prep and logistical instructions, and answer non-clinical questions.
• Maintain ongoing contact with patients from referral through procedure completion, reinforcing preparation steps and confirming appointments as needed.
• Ensure that pended bowel preparation orders for direct-to-procedure patients are entered and processed in a timely manner to avoid delays in care.Call patients with straightforward messages regarding bowel prep instructions and procedure details
• Call pharmacies to authorize prescription and refills
• Call for prior authorization for procedures and medications
• Guide patients to appointments at LB Endo and the Brooklyn Ambulatory Hub
• Assess and help address common barriers to completing colonoscopy (e.g., transportation, language, health literacy) by connecting patients with appropriate resources and support services.
• Track referrals and procedure completion;
• Participate in team meetings, outreach initiatives, and training activities to continually improve navigation services and patient experience.

Minimum Qualifications:
To qualify you must have a Bachelor's Degree required with 2 years of relevant experience, or the equivalent combination of education and experience. The successful candidate must also possess excellent interpersonal, verbal and written communication, and organizational skills. Knowledge of standard office software is essential, including proficiency with word-processing, spreadsheet and database software (e.g., Microsoft Office, preferred). Ability to multi-task and/or coordinate multiple assignments is required. Ability to interpret and implement policies and procedures, and effectively communicate detailed information to a diverse population, both verbally and in writing; excellent problem-solving skills is required.

Preferred Qualifications:
Endoscopy scheduling experience or clinical experience as a medical assistant in an ambulatory setting

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Hospital-Brooklyn provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Hospital-Brooklyn is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $66,300.00 - $82,584.60 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

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