New

Assistant Community Manager

JLL
parental leave, paid time off, 401(k)
United States, Massachusetts, Boston
1 Post Office Square (Show on map)
Mar 25, 2026
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About JLL - We're JLL. We're a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions. We have nearly 300 corporate offices across 80 countries, with a team of more than 86,000 individuals. If you're looking to step up your career, JLL is the perfect professional home. With us, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections and be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions-join us at JLL! The Assistant Community Manager's main duty is to create and manage programming at an office property to enhance the experience for tenants and visitors in order to create a sense of community on the property and virtually. The ideal candidate has a hospitable and creative personality reinforced with an exceptional business acumen and tech- savviness. Additionally, this position may manage the admin portal of the property app, manage property social media accounts, and create internal marketing collateral. Another goal for this position is to provide exemplary concierge services for tenants and building management by serving as an informational resource for the property - arranging events, meetings, services, gifts and reservations. The Assistant Community Manager is also responsible for accurate reports detailing client requests and billing of services to the tenants and client. JOB DUTIES Assist in coordinating any programming including but not limited to themed events, lunch and learns, conveniences, entertainment, philanthropy, and brand activations for the building and retail spaces. Help manage property amenity spaces including tenant lounge, conference center, outdoor space, and other common areas Create marketing collateral for property programming and events using property specific branding Partner with onsite and local retailers and dining establishments to highlight promotions Assist the property management and leasing teams in tours, welcome collateral, and events for new tenants Assist in maintaining the admin portal of property app including conference center reservations, building events, and local area information and partnerships Partner with the property's social media team by taking photos, uploading to social accounts, scheduling, and more. Write and design eblasts and monthly newsletter to tenants who have opted into the service regarding events occurring in the building and around the local area Act as a building ambassador, including maintaining a welcoming presence in public spaces during high traffic times and during events Respond to in-person, phone and email requests from tenants providing guidance and information to tenants in a timely manner Knowledgeable of local and trending events, attractions, restaurants, hotels, tours and transportation options in the surrounding area, helping to coordinate reservations and tickets Negotiate contracts with area vendors for best prices and services Provide detailed reporting of events, conference center bookings, social media engagement and building app usage to the client Provide timely and accurate reporting to the finance department to ensure accurate billing of services to clients Other concierge-related requests, such as stepping in for our concierge team if needed. Open to working some later nights and weekends throughout the year as needed with large scale events SKILLS AND APTITUDES Experience in marketing and event planning Independent thinking and self-starter Ability to host and engage tenants and visitors to participate in events and programming Possesses foresight to organize event logistics up to 1000 attendees Eye for clean, concise marketing collateral Superior knowledge of local area cultural, dining, and entertainment venues, and ability to match client and tenant desires to the appropriate venue Able to multi-task in a fast-paced environment, accommodating and communicating to a broad range of clientele with varied needs Able to think quickly and efficiently when confronted with a client or tenant request Motivated self-starter who is able to work with minimal supervision Creative problem solver Great time management Proactive, approachable and solution-focused Professional demeanor and appearance Strong planning and organizational skills Excellent interpersonal and communication skills Commitment to company values Knowledgeable on Microsoft Office, iOS functions, marketing or graphic design software, and digital technology EDUCATION AND EXPERIENCE Bachelor's Degree or equivalent work experience At least 1-2years experience in marketing and event planning, including VIP guest service Previous concierge or VIP retail experience highly-preferred This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Estimated compensation for this position: 73,000.00 - 80,000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site -Boston, MA If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.