Medical Scribe (Part Time)

The Opportunity:

At One Medical our Healthcare Providers build strong relationships with patients and strive to deliver excellent care to all. Our Medical Scribes play a critical role in helping to ensure this is possible by accurately and thoroughly documenting medical visits and procedures as they are being performed. They set up providers for success by prepping patient charts prior to visits and assisting with follow up items post visit, as well as spotting mistakes or inconsistencies in medical documentation and making appropriate corrections in order to reduce errors. This role reports to the local Operations Manager.

You provide the highest quality customer service to patients, adhere to practice protocols and processes, and effectively manage the volume of work without allowing quality to be compromised. You are extremely detail oriented and are able to document and transcribe notes accurately in a timely manner. You have mastered the art of communication and multi-tasking, enjoy partnering with providers and creating a positive and efficient patient experience.

What You'll Likely Work On

• Prepare patient charts prior to visits and accompany the provider during the visit, transcribing visit notes and assisting with documentation related to vitals, medical history and care plans
• Transcribe patient orders, including but not limited to laboratory tests, radiology tests, medications, etc.
• Support patient care by retrieving medical supplies, equipment, and materials during visits to ensure efficient workflow
• Work through your paired provider's task queue: Responding to patient messages, sending letters, completing action items / follow up items from outside facilities, etc.
• Spot mistakes or inconsistencies in medical documentation and check to correct the information in order to reduce errors
• Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work
• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive visit experience

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you'll need:

• At least 6 months of Medical Scribe experience
• Strong written communication skills including grammar, spelling, and punctuation, and knowledge of medical terminology and shorthand
• A high comfort level typing, navigating the internet and using multiple software systems
• Strong attention to detail, consistent follow through, and ability to spot and correct errors
• Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams

Competitive salary: the base pay for this position is $24.00 per hour

This is a part time position located in our Hayes Valley office in San Francisco, CA. Shifts will be scheduled Monday, Thursday, and Friday 8a-5p.

Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods.