Field Operations Manager

Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Manager, Field Operations at RXO, you'll manage all aspects of the third-party operations on behalf of the Customer and serve as a liaison and main point of contact between the customer and third-party carrier.

What your day-to-day will look like:

• Responsible for leading carrier management to establish countermeasures and improvement plans to ensure customer KPI's are achieved and executed.
• Follow up with carrier regarding progress being made to these countermeasures.
• Monitor, track and evaluate carrier performance to Key Performance Indicators (KPIs) / metrics
• Lead on-site carrier activities to include 24 by 5 coverage for all issues not limited to natural disasters, operation shutdowns, business continuity plans, etc
• Create and maintain standardized work procedures for activities on behalf of the customer that the 3PL is required to follow
• Work with the customer to establish strategies for continuous improvement of the operations and cost reduction activities
• Manage customer budget to include weekly invoice submission for validity and first level approval of invoices

At a minimum, you'll need:

• 5 years of Logistics or transportation experience
• Strong Fluency of Windows applications and Microsoft Office programs such as MS Project, Word, Excel and PowerPoint

It'd be great if you also have:

• Bachelor's Degree (B.A) in a related Field
• Demonstrated group presentation skills and excellent negotiation skills to deal effectively with individuals and groups within and outside the organization
• Experience in the automotive industry

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits

• Comprehensive medical, dental, and vision plans

• 401(k) retirement plan with up to 5% company match

• Pre-tax accounts to help streamline eligible expenses

• Company-paid disability and life insurance

• Employee Assistance Program (EAP)

• Career and Leadership Development Programs

• Paid time off, company holidays, and volunteer days

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.