New

HR Technology Consultant

Southwest Airlines
401(k)
United States, Texas, Dallas
Mar 26, 2026
Department: People Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: Job Summary Excited to shape the technology that powers Southwest's People experience? As a Human Resources Technology Consultant, you will lead advanced payroll configuration, deploy enhancements, and optimize existing architecture while building skills across multiple modules within the Workday suite. You will work closely with Internal Customers to leverage technology solutions that improve business processes and maximize return on investment. With a focus on reducing manual work and increasing automation, you will identify opportunities to streamline operations and lower costs. You will partner broadly across the People Department, support the full People Technology portfolio, reduce redundant capabilities, and ensure consistent protection of sensitive Personal Identifiable Information. This role offers the opportunity to influence how people systems operate across the enterprise and strengthen the technology foundation that supports every Employee. Additional details: The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Responsibilities Conduct analysis and identify solutions to business problems Collaborate with Stakeholders to ensure features and subsequent stories meet expectations Communicate with key Stakeholders to determine project requirements and objectives Develop, document, and revise system design procedures, test procedures, and quality standards Assess the usefulness of pre-developed application packages and adapt them to a user environment Configure, maintain or update business intelligence tools, databases, dashboards, systems, or methods Expand or modify system to serve new purposes or improve workflow Identify impediments and potential solutions; challenge the status quo to improve quality, predictability, flow, and velocity Define and drive direction for the enterprise within an agile framework and achieve goals using standard program and project management methodologies and practices May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities Knowledge of principles and processes for providing Customer and personal services including Customer needs assessment, meeting quality standards for services, and evaluation of Customer satisfaction Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography, and transcription, designing forms, and other office procedures and terminology Knowledge of media production, communication, and dissemination techniques and methods including alternative ways to inform and entertain via written, oral, and visual media Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems Skilled in understanding the implications of new information for both current and future problem-solving and decision-making Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems Skilled in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions Ability to apply general rules to specific problems to produce answers that make sense Ability to communicate information and ideas in speaking so others will understand Education Required: High School Diploma or GED Experience Required: Advanced-level experience, seasoned and specialized knowledge in: Functional experience and support of HR and/or Payroll systems Preferred: Experience in Workday with a focus in Payroll, Talent Performance Management, Workday Help, and HCM processes Preferred: Experience in Business Processes and Calculated Fields to support enhancements and updates Preferred: Experience in managing intake processes through Jira or a similar tool Preferred: Experience in process documentation Preferred: Knowledge of translating business requirements into configuration Licensing/Certification N/A Physical Abilities Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time Ability to communicate and interact with others in the English language to meet the demands of the job Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 Must be at least 18 years of age Must be able to comply with Company attendance standards as described in established guidelines Pay & Benefits: Competitive market salary from $119,900.00 per year to $133,200.00 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you'll love: Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit* Competitive health insurance for you and your eligible dependents (including pets) Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. Explore more Benefits you'll love: https://careers.southwestair.com/benefits Pay amount does not guarantee employment for any particular period of time. 401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Southwest Airlines is an Equal Opportunity Employer.** Please print/save this job description because it won't be available after you apply.