Multimedia Designer, (Consultant, Experience and Design)

Multimedia Designer (Consultant, Experience & Design)

Fearless is seeking Multimedia / Graphic Designers to support a large-scale federal workforce training and learning management program. This role is responsible for creating engaging, accessible, and visually compelling content that enhances training materials and user experiences across a national learning platform.

The Multimedia / Graphic Designer will work closely with instructional designers, content developers, and program staff to produce visual and multimedia assets that support course development, training delivery, and user engagement. This includes graphics, animations, eLearning assets, and other digital media used within a Learning Management System (LMS).

We are looking for individuals who are creative, detail-oriented, and experienced in designing for learning-professionals who understand how visual design supports comprehension, retention, and user experience

At Fearless, the consultant ensures that products and services are intuitive, accessible, and meet the needs of diverse users.This role will possess and/or develop the skills to be able to span the domains of Content Design, Product Design, Service Design, Content Strategy, and User Research at a practical application level of proficiency. This Consultant role will work on projects that allow them toimplement evidence-based solutions that balance organizational goals with user needs, while fostering inclusive and sustainable design practices across the organization.

Your Responsibilities in this Role:

• Design and develop visual assets to support training materials, including graphics, diagrams, infographics, e-learning modules, dashboards, training collateral; ensure accessibility and branding consistency, and illustrations.
• Create multimedia content such as animations, videos, and interactive elements for use in eLearning courses and LMS platforms.
• Collaborate with instructional designers and content developers to align visual design with learning objectives and course structure.
• Develop and maintain consistent visual styles, templates, and branding across all training materials.
• Ensure all multimedia and visual content meets accessibility standards, including Section 508 compliance.
• Support the development of eLearning modules using authoring tools (e.g., Articulate Storyline, Adobe Captivate, or similar).
• Enhance user engagement by applying best practices in visual design, layout, and multimedia storytelling.
• Edit and refine existing visual and multimedia content to improve clarity, quality, and effectiveness.
• Prepare graphics and media assets for integration into LMS platforms and web-based applications.
• Collaborate with technical and program teams to ensure compatibility and performance of multimedia assets.
• Maintain organized libraries of design assets, templates, and media files.
• Stay current with industry trends, tools, and best practices in multimedia and instructional design.

The Impact You Will Create in this Role:

Fearless Impact:

• Collaborates with cross-functional teams
• Earn the trust of your customers and teammates by delivering world-class services.
• Be reliable in completing assigned objectives on time.
• Alert your teammates and supervisor immediately when you think a deliverable is at risk.
• Gather intelligence and listen to what your client, other people within the customer's organization and other contractors say about your project, and report back to your Fearless teammates and supervisor (whether it's good, bad or just informational).

Fearless Customer Impact:

• Deliver expected outcomes that are intuitive, accessible, and aesthetically compelling
• Offer and implement innovative solutions that include design best practices, tools, and research methods
• Serve as a trusted advisor in your area of expertise

PROJECT SPECIFIC SKILL AND EXPERIENCE REQUIREMENTS

• Minimum of 4 years of experience in multimedia design, graphic design, or related roles supporting digital products or training programs.
• Proven experience creating visual and multimedia content for eLearning, training programs, or web-based platforms.
• Experience using design and multimedia tools such as Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro) or similar.
• Experience with eLearning authoring tools (e.g., Articulate Storyline, Adobe Captivate, or similar) is highly desirable.
• Familiarity with Learning Management Systems (LMS) and integration of multimedia assets into training platforms is preferred.
• Strong understanding of visual design principles, layout, typography, and color theory.
• Experience designing for accessibility, including Section 508 compliance, is preferred.
• Ability to translate instructional content into engaging visual formats that support learning outcomes.
• Strong attention to detail with the ability to manage multiple design tasks and deadlines.
• Experience working in Agile or collaborative team environments is preferred.
• Strong communication skills and ability to incorporate feedback from stakeholders and team members.
• Bachelor's degree in Graphic Design, Multimedia Design, Visual Communications, or related field is required.
• Ability to obtain and maintain Public Trust clearance.

Fearless Skills and Competencies

• Analytical Thinking:The ability to observe and interpret information, break down complex problems into parts, identify patterns/relationships, and draw logical conclusions to develop effective solutions.
• Synthetic Thinking: The ability to combine different ideas, information, or concepts to create a new, complex understanding or solution by integrating disparate elements into a new, meaningful whole.
• Adaptability: Comfort with change, flexibility in the face of shifting demands and resilience to setbacks.
• Ownership & Accountability: Committed to taking responsibility for outcomes, ensuring that all commitments are met with a focus on enhancing service delivery.
• Consultative Advising: Identifies and articulates client challenges, scopes projects and aligns recommendations to business goals and client expectations.
• Communicating with Influence: Capable of crafting and delivering clear, persuasive messages that integrate data insights and structured narratives, tailored to the strategic needs of diverse audiences to drive effective decision-making.
• Environmental Awareness: Maintains awareness of external dynamics, power structures within client environments as well asregulatory trends and contract requirements that influence service delivery.

Required Level of Proficiency:

• Practical Application: You can complete tasks in the required competency/skill-based areas as requested. Help from an expert may be necessary from time to time, but you can usually perform the skill independently.

Physical Requirements:

• Ability to sit for extended periods while working on a computer or during meetings.
• Must be able to travel occasionally to client sites or company meetings, which may involve driving or flying.
• Ability to communicate effectively via phone, email, and in-person, requiring clear speech, listening, and written communication skills.
• Ability to move within an office environment, including reaching for files, using office equipment, and occasional light lifting (up to 10 pounds).

Life at Fearless

We're a digital integration consultancy on a mission to build a better tomorrow. At Fearless, we combine technology, people, and organizational development to solve meaningful problems. Through iterative development, we deliver smart, user-friendly solutions that make tech work better-for everyone.

But great tech is just part of the story. What really makes us Fearless is our Purple Culture.

What Makes Us Purple?

Being Purple means you:

• Are valued as a whole person-not just a job title
• Get matched with work that plays to your strengths and passions
• Are supported by coaches, not micromanagers
• Have the autonomy and clarity to make decisions and drive impact
• Join a community that celebrates equity, curiosity, and innovation
• Do work that matters-every day

We believe in flexibility, growth, and balance. Our benefits and culture are designed to support you in doing your best work-while making space for what matters to you outside of it.

We're proud to be an equal opportunity employer. At Fearless, we're building a workplace that welcomes and respects everyone-across race, gender, age, religion, identity, background, and ability.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Compensation at Fearless

Fearless is committed to providing a competitive compensation package that will meet your current and future needs. Our philosophy is aimed at rewarding team member contributions, supporting long-term financial growth and security, and overall well-being.

We believe in paying people fairly, so we've established a compensation model aimed to ensure everyone at Fearless - regardless of race, ethnicity, gender, sexual orientation, disability, religion, age, nationality, or willingness/ability to negotiate - is consistently paid fairly based on alignment to the needs and requirements of the role.

The salary range for this position is:

Minimum Salary: $77,326

Salary Midpoint: $100,524

Maximum Salary: $125,655

Hiring Range for Role: $77,326 - $88,000

*This position is eligible for a discretionary bonus based on individual and company performance criteria.

Benefits at Fearless

At Fearless, we take care of our team-because when you're supported, you can do your best work. We offer a flexible, family-friendly environment with benefits designed to support your health, growth, and life outside of work.

For Full-Time Team Members (Starting Day One):

• Flexible, life-friendly schedules
• 100% coverage for our medical HSA plan + HSA contributions
• Dental & vision covered 100% for you and your dependents
• Competitive premiums for HMO/PPO and dependent coverage
• 401(k) with 4% match & immediate vesting
• Paid Parental Leave and 12 weeks paid FMLA
• Generous PTO, 11 Federal Holidays, a Birthday Holiday, and Sick Leave
• Up to 15 days for Jury Duty and Bereavement Leave
• Education, wellness, and tech allowances
• Referral bonus: $6K-$12K for each successful referral
• Pet insurance & discount plans
• Employee Assistance Program (EAP)
• Legal support, life insurance, disability coverage

Reasonable Accommodations

Fearless is committed to providing reasonable accommodations for applicants and candidates with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please contact the Human Resources Department at hr@fearless.tech.

So, What's Next?

We've refined our hiring approach to make sure every team member is a great fit for Fearless-and that we're a great fit for you, too. If there's alignment, we'll reach out to kick off the interview process. Depending on the role or project, your experience may vary slightly, but it typically includes:

Introductory Interview

You'll connect with a recruiter to:

• Build rapport and get to know each other
• Review your experience and skills
• Talk through salary expectations and role details
• Set expectations for the rest of the process

Skills + Business Fit Interview

This is where we dig deeper to:

• Review findings from any technical assessments
• Walk through situational and values-based questions
• Explore how your approach aligns with Fearless culture and project needs

Some roles may also include customer interviews based on specific project requirements in addition to background check and security clearance requirements.