|
Job Description: This position is onsite/in-person at the CDPHP Corporate Woods office (11 Corporate Woods, Albany, NY 1221) Shift/Schedule: Monday - Friday - 7:30AM - 4PM Summary: Under general supervision of department management, the Print and Mail Associate may support one or more areas of Production Operations. Assignments are determined based on need. Essential Accountabilities: All Levels
Specific work activities are assigned daily based on work volumes and department need. Observes safety and housekeeping standards in work area. Maintains appropriate files, records and equipment manuals. Informs supervisor of equipment issues. Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs. Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures. Follows established quality review processes. Regular and reliable attendance is expected and required. Performs other functions as assigned by management.
Level I Mail/Warehouse Duties
Provides accurate and timely processing of jobs to ensure adherence to federal and state mandated timelines, including adherence to USPS regulations. Performs duties of automated and manual insertion per documented procedures in priority order in accordance with job requests or job tickets. Receives and processes inbound mail and packages and distributes to designated locations. Performs fulfillment duties; processes incoming requests, packages and ships accordingly. Monitors and manages inventory of mailing supplies (ink, envelopes, postage, pallets, trays, sleeves, tubs, labels, etc.) and notifies supervisor when inventory demands. May operate corporate vehicle to make deliveries to designated locations. Loads, unloads, sorts, stages material for and at each location. Operation of the vehicle may require use of manual and/or electric pallet jacks. Responsible for vehicle cleanliness and reporting of any vehicle issues to assigned management. Retrieves mail from USPS on a daily basis to support timely processing.
Print Duties
In accordance with established procedures, operates production printers and finishing equipment and maintains equipment in accordance with manufacturers' specifications. Performs routine equipment maintenance such as adding toner and lubricant; contacts service to report any problems or to seek information. Reviews job requests and prints on a timely basis; includes use of cutsheet devices, laminator and die-press. Monitors the quality and completeness of jobs. Checks print quality and accuracy on a regular basis. Packages jobs, completes work orders, tickets, and delivery receipts as necessary and places in assigned areas. Equipment and Supplies:
Cleans and maintains equipment and work area following maintenance procedures and updates maintenance logs. Monitors and manages inventory of print-related supplies such as paper, toner, developer, bindery and other machine-related supplies; orders and stocks as instructed by supervisor.
Level II (in addition to Level I Accountabilities)
Serves as a regional expert on all equipment including inserters, meters, printers, and finishing equipment. Capable of performing all aspects of equipment operation from basic through advanced. Serves as a regional expert on mail and print production software tools including DFWorks, Insite, Avanti Slingshot and Ricoh Process Director (RPD). Processes all complex print and mail jobs that are submitted. Assists in the preparation of reports, including but not limited to warehouse inventory, job requests, production volumes and postage utilization. Serves as go-to resource when management is offsite.
Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels
High school diploma, vocational education, or GED required. Background in printing and/or mailing is helpful. Knowledge of the operation of computer workstations including software commands, touch screen or mouse, storage and manipulation of information. Ability to prioritize assignments, work independently and possess strong organizational skills. Valid Class D driver's license and clean driving record.
Level II (in addition to Level I Qualifications)
Five or more years of experience in production Print/Mail operations. Understanding of substrates and finishing operations preferred. Experience as a team lead in a production environment preferred.
Physical Requirements:
************ In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Minimum: $20.40/hr - Maximum: $27/hr The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
|
Capital District Physicians Health Plan Inc
dental insurance, paid holidays, retirement plan, remote work
Aug 07, 2026