Application Analyst I - Surgical Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since itsinceptioninto an esteemedFortune500corporation, annualrevenuesduring2025were$17.4billion.In 2026,UHS was again recognized as one ofFortuneWorld's Most Admired Companies and in 2025, waslisted in Forbes ranking of America's Largest Public Companies.

Headquarteredin King of Prussia, PA, UHS has approximately101,500employeesand continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physiciannetworkand various related serviceslocatedin 40U.S.states, Washington, D.C., PuertoRicoand the United Kingdom.Foradditionalinformationvisitwww.uhs.com.

The Corporate Information Services Department is seeking a dynamic and talented Application Analyst I-Surgical Services.

Working as a member of the Clinical Documentation team, the Application Analyst I-Surgical Servicesparticipates in: technology implementations; and clinical, business and technical process analyses within the acute care setting with a goal to integrate and align applications within the UHS EMR standardly deployed throughout the enterprise. Works to resolve customer issues/concerns identified during times of implementation, optimization, or maintenance activities. Diagnoses and communicates problems within and across teams in order to facilitate resolutions to our facility IT and clinical end users in a timely manner.

Key Responsibilities include:

• Regularly meets with users, vendors and IS staff to develop/modify system specifications.
• Supports the implementations of applications and prepares the appropriate documentation.
• Performs system testing and documentation for all phases of the application development life cycle.
• Researches and resolves implementation-related Customer Support Center Tickets.
• Adheres to appropriate UHS Project Management standards.
• Ensures strict adherence to work plans, reporting all serious deviations to management.
• Assists with the training of users in operating procedures for application.
• Demonstrates understanding of perioperative workflow
• Demonstrates analytical problem solving
• Assists in performing routine system maintenance and builds, including major application upgrades.
• Establishes and maintains regular communications with application teams and user community.
• Adheres to UHS Service Level and Change Management Policies.
• Researches and resolves Customer Support Center Tickets.
• Provides on-call support as scheduled.
• Maintains Service Excellence principles.
• Prepares and submits status reports to supervisor as required.
• Keeps management well informed of activities, needs, problems.

Position Requirements:

• Associate's degree required, Bachelor's degree preferred.
• One or more years clinical Information Services or relevant clinical experience.
• Surginet experience preferred.
• Proficient with word processing, spreadsheet, and email software applications.
• Working knowledge of computer systems analysis and programming techniques and procedures, including: consulting with users to determine hardware, software or system functional specifications; development and analysis of programs based on design specifications; familiarity with application development life cycle.
• Basic knowledge of Information Services standards and quality methods and metrics.
• A quick learner of software and information technology, and motivated to learn new applications and business operations.
• Demonstrates excellent interpersonal communication and documentation skills, among facility customers and team members.
• Demonstrates customer-oriented service excellence principals, as outlined in UHS corporate standards.
• Basic knowledge of project management methods, business practices, and terminology.
• Self-disciplined, able to work independently, but also able to take direction when necessary.
• Self-motivated to identify and resolve issues, and in advancing personal knowledge.
• Very organized and detail-oriented.
• Flexible with time.

Travel Requirements: 5 - 25% domestic US travel (depending on projects and Go Lives).

This opportunity provides the following:

• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match
• Generous Paid Time Off

*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.