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CLASS Quality Support Specialist

University of Arkansas
United States, Arkansas, Fayetteville
346 North West Avenue (Show on map)
May 05, 2026
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Closing Date: 05/05/2026 Type of Position:Professional Staff - Project/Program Administration Workstudy Position: No Job Type:Regular Work Shift: Sponsorship Available: No Institution Name: University of Arkansas at Fort Smith University of Arkansas - Fort Smith The University of Arkansas - Fort Smith is a dynamic, mid-sized public university that's redefining higher education. We're on a mission to provide transformative, hands-on learning experiences for students of all backgrounds and aspirations. Our multi-faceted approach to education offers a wealth of opportunities, with over 70 academic programs, including certificates, associate, bachelor's, and master's degrees. We're committed to building a diverse community that mirrors Arkansas's rich tapestry, reflecting our dedication to serving the state's varied population while enhancing the quality of our institution. As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life, and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10 percent of employee salary. Fort Smith, Arkansas Nestled along the Arkansas River, this vibrant city offers a perfect blend of history, culture, and natural beauty. Immerse yourself in the rich heritage of the Old West at the Fort Smith National Historic Site, explore the eclectic local art scene, or take a scenic stroll along the picturesque riverfront trails. With a welcoming community, diverse dining options, and a thriving downtown, Fort Smith is the ideal destination for history enthusiasts and those seeking modern amenities. Thank you for your interest in joining our university. Below you will find details for the position including any supplementary documentation and/or questions you should review before submitting your application. For general application assistance or if you have questions about a job posting, please contact Human Resources at (479) 788-7080. If you have a disability and need assistance with the hiring process please contact Human Resources at 479-788-7080. Applicants are required to submit a request for each position to which they have applied. Department:Early Childhood PreSchool Administration Department's Website: Summary of Job Duties:The CLASS Quality Support Specialist is responsible for conducting CLASS observations across Infant, Toddler, and Pre-K classrooms in Scott and Sebastian counties, supporting providers in interpreting their observation results, and connecting them to appropriate professional development or vendor services. The role is critical to ensuring fidelity of the state's Quality Support System and to improving high quality adult-child interactions across the catchment area. Qualifications: Education and Experience Requirements Minimum Qualifications: Bachelor's degree in early childhood education or a related field. Background in early childhood education, child development, or related field. Ability to obtain and maintain CLASS observer certifications (Infant/Toddler & Pre-K). Strong communication skills and ability to build trust with providers. Preferred Qualifications: Master's degree in early childhood education or a related field Experience conducting CLASS observations or supporting early childhood quality initiatives. Experience in coaching, mentoring, or professional development delivery. Essential Duties and Responsibilities CLASS Observations (Primary Duty) Conduct CLASS observations across infant, toddler, and preschool classrooms for publicly funded programs in Scott and Sebastian counties. Follow ADE protocols for accurate, reliable observations, scoring, notetaking, and data submission. Maintain certifications and recalibrate annually in alignment with state requirements. Quality Support & Data Interpretation Help providers interpret their observation results and identify strengths, areas for growth, and potential followup actions. Assist programs in connecting CLASS results with targeted training and professional development offered by statefunded vendors. Review CLASS data trends to help the Team Captain shape coaching opportunities across the catchment area. Coordination with UAFS School of Education and the Local Lead Team Work with UAFS Early Childhood Education students 20% of the time, providing advising support. Participate in Local Leads team meetings, shared planning, and county-wide outreach efforts. Provider Capacity-Building & Professional Development Recommend PD experiences aligned to Adult-Child Interactions, HQIM, CLASS, and program-level needs. Serve as a local resource to help programs prepare for observations, strengthen instructional quality, and understand CLASS domains and dimensions. Other Responsibilities Maintain a collaborative and professional team environment. Support leadership through timely communication, feedback, and initiative. Perform additional duties as assigned. Demonstrate consistent and punctual attendance. Knowledge, Skills, and Abilities Strong understanding of early childhood education, child development, and adult learning principles. Excellent communication, marketing, and outreach skills across print, digital, and interpersonal formats. Proficiency in Microsoft Office Suite, survey tools, and virtual meeting platforms. Demonstrated ability to manage multiple priorities with strong attention to detail. Familiarity with data collection, analysis, and reporting for educational outcomes. Understanding of university operations and grant-related compliance requirements. Additional Information: Work Expectations Fulltime twelve-month role aligned with ADE's Local Lead requirements. Some travel within the catchment area and to the Office of Early Childhood required for observations, meetings, and partner coordination. Participation in all ADErequired meetings, trainings, and statewide gatherings. Work Conditions and Special Dimensions Primarily office-based with occasional local and statewide travel. Extended work hours, including evenings or weekends, may be required. Prolonged use of computers and digital devices; must occasionally lift up to 10 pounds. Subject to criminal and financial background checks. Salary Information: $50,000-$55,000 per year, based on education, credentials, and experience in early childhood education. Required Documents to Apply: Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume, Unofficial/Official Transcript(s) Optional Documents: Special Instructions to Applicants:Full consideration will be given to candidates who apply by May 10, 2026. Recruitment Contact Information: HR 479-788-7080 All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS Please do not send to listed recruitment contact. Pre-employment Screening Requirements:Criminal Background Check, Motor Vehicle Reports Check This position may be subject to a pre-employment criminal background check, sex offender registry check, financial history background check, and/or drug screening. A criminal conviction or arrest pending adjudication and/or adverse financial history alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background checks and drug screening information will be used in a confidential, non-discriminatory manner consistent with state and federal law. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. Constant Physical Activity:Hearing Frequent Physical Activity:Talking Occasional Physical Activity:Walking Benefits Eligible:Yes