Adobe Experience Platform Engineer

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What You'll Be Doing

As the Principal Engineer for Adobe Experience Platform (AEP) you are the technical architect, strategy and operational anchor of the Verizon Business Group's Adobe Experience Platform (AEP) ecosystem. Your primary mission is to build and scale Real-Time Customer Data Platform (RTCDP) capabilities to power next-generation marketing strategies and customer experiences.

Key Responsibilities

1. RTCDP & CX Innovation

• Architect Real-Time Capabilities: Lead the technical design and enablement of RTM use cases, focusing heavily on RTCDP for profile orchestration, segment creation, and real-time activation.

• Enable Behavioral Triggers: Work with cross-functional teams to ensure high-fidelity behavioral data is captured and mapped correctly into AEP to power immediate, personalized customer journeys.

• Roadmap Leadership: Develop a future-proof technical roadmap for AEP that prioritizes scalability and the rapid deployment of new CX innovations.

2. Platform Integrity & Operational Health

• Technical Standards: Define the "gold standard" for AEP schemas (XDM), identity namespaces, and profile merge policies to ensure data remains clean and usable.

• Operational Stability: Monitor dataflow health and ingestion patterns; proactively identify and resolve technical bottlenecks before they impact marketing performance.

• Lifecycle Excellence: Manage the technical lifecycle of the platform, including feature adoption, sandbox management, and ensuring seamless upgrades with minimal disruption to the business.

3. Strategic Technical Liaison

• Vendor Influence: Act as the primary technical point of contact for Adobe, influencing their product roadmap and ensuring Verizon's technical needs are prioritized.

• Cross-Functional Translation: Partner with IT and Security to ensure the MarTech stack is architecturally sound, while acting as a subject matter expert for the dedicated Governance/Compliance team.

• Performance Measurement: Develop technical KPIs to track platform uptime, data latency, and the efficiency of audience activation.

Where You'll Be Working...In this hybrid role, you must reside within a commuting distance to one of the work locations listed on this position, and your work will include work from home and assigned office days set by your manager.

What We're Looking For

You are a super-skilled AEP expert who lives and breathes data architecture but has the professional discipline of an operations leader. You hate "duct-tape" solutions and believe that the best marketing innovation is built on a foundation of rigorous technical standards.

You'll need to have:

• Bachelor's degree or four or more years of work experience.

• Six or more years of relevant experience

• Six or more years of relevant experience in MarTech engineering or platform operations

• Six or more years of hands-on engineering experience with AEP/RTCDP with everyday work with XDM schemas, Identity Service, Profile Service, and Destination connectors.

Even better if you have:

• Subject Matter Expertise in AEP/RTCDP: Deep, hands-on experience with XDM schemas, Identity Service, Profile Service, and Destination connectors.

• A "Health-First" Mindset: Proven experience in maintaining the stability and performance of large-scale enterprise data platforms.

• Experience leading cross-functional teams to deliver complex, data-driven technology projects.

• Adobe Certified Expert - Adobe Experience Platform Architect or RTCDP Business Practitioner.

• Experience with Customer Journey Analytics (CJA) or Adobe Journey Optimizer (AJO).

• Experience in a CoE model where you set standards for others to follow.

• Background in large-scale data migrations or platform transformations.

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.