Sr. Inside Sales Representative

We value individuals with a competitive spirit and a relentless drive to succeed in the highest echelons of the industry. Our ideal candidate and teammate thrives in a fast-paced environment, consistently seeking opportunities to outperform competitors and achieve top-tier results, while never hesitating to ask for help when needed. At IPS, we compete in the Major leagues, where innovation, curiosity, and adaptability are crucial to our sales approach. We seek teammates who combine strong technical acumen with a deep understanding of our customers, disciplined execution, and strategic thinking. Time management, effective communication, and a 'buyer first' mindset are essential. We encourage our team members to continuously seek knowledge, ask probing questions, and challenge conventional thinking to uncover innovative solutions that set us apart from the competition.

Key Responsibilities and Expectations:

As a Senior Inside Sales Representative, you must demonstrate exceptional organizational skills, meticulous attention to detail, and a strong customer-centric approach. In this role, you will take ownership of sales operations, cultivate lasting customer relationships, and mentor team members to drive collective success. Your responsibilities include:

• Review and package complex proposals with accuracy and professionalism to meet customer needs and deadlines.
• Proactively follow up on quotes and orders to ensure timely responses, resolve issues, and maintain strong customer satisfaction.
• Collaborate closely with outside sales representatives, providing critical support and attending customer visits as needed to drive relationship-building and growth opportunities.
• Submit vendor purchase orders promptly, ensuring alignment with project requirements and timelines.
• Assist in generating reports and business forecasts to support strategic decision-making, track performance metrics, and identify growth opportunities.
• Assist in training and mentoring new distribution specialists, sharing knowledge and best practices to enhance team performance.

Qualifications and Competencies:

• 3-5+ years of experience in inside sales, customer service, or sales support roles.
• Proven ability to manage the sales process, deliver accurate proposals, identify upselling opportunities, and build strong customer relationships.
• Proficient in CRM systems (e.g., MS Dynamics, Salesforce), ERP platforms, and Microsoft Office Suite, with experience in sales reporting and forecasting.
• Excellent verbal and written communication skills with a collaborative mindset to work effectively across teams and with external partners.
• Strong ability to prioritize tasks, meet deadlines, and analyze sales data to drive strategic decisions and improve performance.
• Demonstrated ability to mentor team members, share best practices, and proactively take ownership of projects in a fast-paced environment.

Who We Are:

At Integrated Power Services (IPS), we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 30,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations. When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

Benefits:

• Paid Time Off (PTO)
• 401k Employer Match
• Bonus Incentives
• Tuition Reimbursement Program
• Medical, Dental and Vision plans
• Employee Assistance Program (EAP)
• And more!

IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.

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