Human Resources Specialist - Benefits

PSE's Benefits team is seeking a Human Resources Specialist - Benefits to support our health and wellbeing initiatives, as well as the Commute Trip Reduction program. The HR Specialist - Benefits will also provide employees with accurate information and clear interpretations of benefit plans.

This position offers the opportunity to collaborate closely with vendor partners, internal HR team members, and external consultants to execute program initiatives and assignments. As a point of contact for our 3,200 employees, this role serves as a vital link between employees and benefit providers-addressing inquiries, resolving issues, and ensuring a positive experience.

The ideal candidate brings a strong customer service mindset, a high level of curiosity, and the ability to handle sensitive and confidential employee information with care and professionalism.

This position will be required to be in-office 50% of the time. Travel to other locations may be occasionally required for in-person team meetings or collaboration activities.

Upholds the safety compliance standards inherent in PSE's operating and/or field procedures related to work HR programs responsibilities. Promotes and supports a culture of total safety.

• Organizes and prioritizes assigned HR business process work to meet daily and short-term goals; responds to routine and unplanned work as priorities demand.
• Coordinates and performs administrative tasks relating to the Commute Trip Reduction program.
• Responds to employee and vendor inquiries relating to benefits, leave of absence, Medicare forms, and Qualified Medical Child Support Orders (QMSCO).
• Performs basic data gathering or research for department initiatives.
• Audits and updates monthly data submission relating to annual 1095 filing.
• Troubleshoots and resolves common system and process problems. Contributes to continuous process improvements by recognizing process weaknesses and suggesting possible improvements.
• Handles sensitive and confidential information.
• Receives, audits, and imports, benefit deductions files weekly, create charts, and reports as needed.
• Interfaces with PSE employees, other HR specialists, management, and external vendors to solve problems and meet customer needs.
• Coordinates short-term assigned projects (e.g. special events, presentations, vendor reviews, etc.).
• Assists the leave of absence team with return-to-work drug screen administration, time entry, and PTO donation requests.
• Presents benefit information as part of new hire orientation.
• Participates in annual enrollment activities that may include reviewing communications, presenting information, and systems testing.
• Makes updates to benefit related information on the company intranet.
• Represents the department professionally with internal and external customers.
• Participates in cross department quality and process improvement initiatives.
• Performs other duties as assigned.

• 2+ years experience in administrative support or specialist role.
• High School or equivalent.
• General understanding of Human Resources with a particular sensitivity to maintaining confidentiality.
• Ability to balance multiple priorities and deadlines in a fast paced environment.
• Ability to interpret and apply PSE Polices and guidelines.
• Excellent written and oral communication skills.
• Ability to take initiative and work both independently and as a part of a team.
• Basic proficiency in Microsoft Excel, MS Access, MSWord and other applications.

• BA or BS in business management or related field.
• Advanced training and/or certification in specific disciplines within HR to match particular assignment ex: PHR for Human Resources in general.