New

Technical Account Manager

TEKsystems
$35.00 - $43.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Illinois, Chicago
May 09, 2026
About the Role We are seeking a Technical Account Manager to support the successful implementation, delivery, and ongoing optimization of marketing technology solutions. This role is ideal for a client-focused professional who blends technical expertise with strong relationship management and project delivery capabilities. You will serve as a primary contact for clients, ensuring seamless onboarding, resolving technical challenges, and driving long-term success through strategic engagement and solution adoption. Key Responsibilities Client Relationship Management * Act as the primary point of contact for technical inquiries, issue resolution, and escalations * Build and maintain strong, long-term relationships with clients * Advocate for client needs internally to ensure satisfaction and retention Solution Implementation * Translate business requirements into technical solutions within a marketing technology environment * Lead onboarding, integration, and deployment efforts * Ensure solutions are scalable, compliant, and aligned with best practices * Proactively identify and mitigate risks Technical Expertise * Serve as a subject matter expert on marketing solutions and data ecosystems * Troubleshoot technical issues and collaborate with internal teams for resolution * Work with APIs, developer tools, and technical integrations (preferred) Project Management * Coordinate cross-functional teams to ensure timely and successful delivery * Provide regular project status updates and performance reporting * Identify opportunities for process improvements and document insights Delivery Excellence * Ensure all deliverables meet agreed specifications and deadlines * Support client retention and growth through proactive engagement * Provide value-driven recommendations based on client needs Client Education * Lead training sessions, workshops, and enablement activities * Help clients fully leverage solutions to maximize business outcomes Required Qualifications * Bachelor's degree from an accredited college or university * 4+ years of experience in technical account management, client delivery, or operations within MarTech/AdTech * Strong proficiency in Microsoft Excel (VLOOKUP, PivotTables, advanced formulas preferred) * Proven ability to manage multiple client relationships simultaneously * Excellent analytical, organizational, and problem-solving skills * Strong written and verbal communication skills with external stakeholders Preferred Experience * Experience working with marketing technology platforms, identity/data ecosystems, or digital audience solutions * Ability to translate complex technical concepts into clear, client-friendly messaging * Demonstrated attention to detail and accuracy in execution What We're Looking For * A strong communicator who can bridge business and technical teams * A client advocate who proactively identifies opportunities and resolves issues * A detail-oriented professional with a passion for delivering high-quality solutions * Someone who thrives in a collaborative, fast-paced environment Job Type & LocationThis is a Contract position based out of Chicago, IL. Pay and BenefitsThe pay range for this position is $35.00 - $43.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a hybrid position in Chicago,IL. Application DeadlineThis position is anticipated to close on May 22, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.