Front Office Assistant

AVIAN is seeking a Front Office Assistant to serve as the welcoming face of our headquarters and provide exceptional administrative support to our employees, visitors, and leadership team. The ideal candidate is positive, proactive, and eager to learn, with a strong attention to detail and a commitment to delivering outstanding customer service.

Success in this role requires excellent listening and problem-solving skills, the ability to quickly adapt to changing priorities, and a willingness to take initiative in a fast-paced, team-oriented environment. If you enjoy helping others, staying organized, and contributing to a culture built on collaboration and employee ownership, we encourage you to apply.

Join a Company Where You Can Make a Real Impact - and Own a Piece of the Future

Are you energized by the idea of helping a company grow smarter, serve our customers better, and connect more deeply? Do you thrive in an environment where your ideas matter, your voice is heard, and your work drives real results? If so, we'd love to meet you.

We're a mid-sized, employee-owned company on a mission to create meaningful value for both our employees and our customers. That means we're not just looking for someone to fill a seat - we're looking for someone who wants to build, innovate, and evolve with us.

Our company primarily serves the Navy and other Department of Defense clients, offering a dynamic environment where your expertise will make a difference.

Responsibilities

Greet customers in a courteous, friendly, and professional manner
• Check-in and direct all guests/visitors to their conference room
• Perform opening/closing duties
• Answer all incoming telephone calls and direct appropriately
• Assist in maintaining the professional appearance of all conference rooms
• Maintain cleanliness and tidiness of the reception desk and lobby
• Provide conference room support for meetings
• Coordinate/schedule meetings and phone conferences
• Assist with the coordination and support of events
• Track, restock, and organize office supplies in storage spaces
• Serve as an initial point of contact for facility access during working hours
• Create and maintain files
• Perform Mail Merges for mailings
• Perform data entry
• Sort and distribute all incoming mail

Education: High School diploma or GED (some college preferred)

Experience: The ideal candidate will possess the following position related skills:

• Working knowledge of the full Microsoft 365 suite of products (Word, Excel, PowerPoint, Outlook, etc.)
• Excellent written and oral communication skills
• Familiar with computer hardware and the ability to connect various IT equipment including but not limited to laptops, projectors, printers, and cables

Additional requirements:

• This role supports our Corporate Staff at its headquarters building in Lexington Park, Maryland and is not eligible for remote/hybrid candidates.
• Due to the sensitivity of customer-related requirements, U.S. Citizenship is required.
• Salary range: $44,000 - $54,000 (The offered rate will be based on the selected candidate's knowledge, skills, abilities, and/or experience and in consideration of internal parity.)

About being a part of Team AVIAN

As an employee-owner, you'll be a catalyst for progress - helping us find new opportunities with current or new customers, company efficiencies, streamline processes, and bring people and ideas together in smarter ways. Whether it's helping us optimize workflows, enhancing the employee experience, or delivering more impactful solutions to our customers, your inputs will have reach and relevance across the organization.

Taking care of each other is a cornerstone of our AVIAN philosophy. Being part of the AVIAN team means being part of a team that takes pride in being expansive in our community because our impact doesn't stop in the workplace. We actively engage in community initiatives, empowering our employees to make a meaningful difference.

You'll Succeed Here If You...

• See opportunities where others see routine
• Are curious, collaborative, and passionate about making things better
• Enjoy connecting dots across teams, tools, and tasks
• Believe in doing the right thing the right way - even when no one's watching
• Play an active role in our growth, using your ideas and initiative to shape how we work, serve, and succeed together
• Embrace a "one team" mindset knowing we are stronger together through trust, transparency and teamwork.
• Understand the power of ownership - and are excited to be part of an employee-owned culture

Why Join Us?

• Employee Ownership: We're not just building a company - we're building a legacy. As an employee-owner, you'll share in our success and have a direct stake in our future.
• Real Growth: We're expanding, evolving, and exploring new ways to serve. Your contributions will shape our direction and help us grow stronger.
• Purpose-Driven Work: Every improvement you help make is one that adds value - not just for us, but for the people and missions we support.
• Culture of Collaboration: We're big enough to take on meaningful challenges, but small enough that everyone still knows your name.
• Comprehensive Benefits Package: Designed to support your health, financial security, and overall well-being, our health and wellness benefits include medical, dental, and vision coverage, along with telemedicine services and a TRICARE supplement for veterans.
• Flexible Leave Benefits: we prioritize a balanced, supportive environment that allows you to thrive both personally and professionally and offer flexible and paid time off, 11 paid holidays, paid sick leave, maternity and bonding leave, and military training leave.

AVIAN is a service-based organization. As an equal opportunity employer, our policy of business is to seek the most qualified candidate for each talent opportunity without regard to race, creed, color, sex, age, religious belief, marital status, national origin, ancestry, sexual preference, physical or mental handicap, lawful political affiliation or veteran's status.